Senior Engineer - Global Technology Engineering

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial and structured finance – whether a company wants to globalize or need to streamline existing operations. With operations in 87 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge: helping to do business seamlessly across borders.

We are looking for someone with a results-oriented profile, with experience in IT and advanced English skills. This position is ideal for those who want to be part of a global organization, with the opportunity to work in a dynamic environment and collaborate with local and international teams.

Technical Solution Design & Build 

• Proven experience of leading infrastructure & network engineering design and implementation effort on complex projects, including the planning, tracking, and controlling of infrastructure project activities 
• Proven experience of Citrix XenApp and experience designing, installing, configuring, managing, and troubleshooting complex and large Citrix server farms 
• Detailed knowledge of IT Networks and hardware components including experience in setting up and administering IT networks 
• Strong experience of technically leading complex projects throughout the complete IT lifecycle (Analysis, Architecture, Design, Build, Test & Production) 
• Working with other TMF architects and leads to ensure excellent user experience solutions are available to TMF staff regardless of location or corporate device. 

Operations

• Assisting with 3rd line technical support, incident, and problem management as required, including triage, advanced troubleshooting, analysis, and incident resolution. 
• Leveraging expert technical knowledge and relationships within the team and with suppliers to resolve escalated incidents within agreed service levels. 
• Take ownership and facilitate the progress of related bugs or associated IT problems. 

Strong Technical Acumen – extensive VDI technical knowledge, including experience of: 

• Microsoft 365, Citrix, NetScaler, Windows Server/Client, Network, Microsoft Active Directory/Entra ID/GPO/DNS, AVD, MFA, etc.

• Design the various migration / upgradation solution related to VDI Infrastructure. 
• Excellent in preparing OSG, LLD, HLD and Migration/Transition documentation and Architectural Methodology and Governance processes. 
• Provide a comprehensive end-to-end architecture for the stakeholders’ business and technical requirements. Ensuring the solution aligns across the business for people, process, and technology domains 
• Analyze and investigate possible solutions to meet the business and technical requirements. 
• Produce professional high-level solution descriptions and obtain customer acceptance of these solutions. 
• Be responsible for the technical solution through all phases of the project, support the project managers and work within a defined change management process. 
• Architect-level Level Experience in Citrix XenApp/XenDesktop which include but not limited to designing, installing, configuring, managing, and troubleshooting complex and large Citrix server farms. Integrate and Optimize Performance of Office 365 Components with VDIs/HSDs 
• Architect-level skills optimizing Citrix performance, scalability, security, high-availability, monitoring, printing, connectivity, group policy. 
• Good Experience in Virtualization Hosts and ShareFile and FsLogix Solutions. 
• Strong experience of technically leading complex projects throughout the complete IT lifecycle (Analysis, Architecture, Design, Build, Test Production) 
• Working knowledge of VDI Services Citrix & Microsoft. 
• Ability to coordinate with other testers and developing test plans and test scenarios. 
• Understanding of networking connectivity including firewalls, DMZ, and secure networks 
• Understanding of server virtualization technologies and basic configurations including network and server security.

Working at TMF Group offers:

• Learning opportunities: you will work with highly experienced colleagues who are ready to share their knowledge and will receive the opportunity to work on diverse and complex client requests. You will also be able to apply for and be supported for training.
• Value-driven work environment: you can expect integrity and respect from all your colleagues and your leadership team.
• Teamwork: an environment where we learn from our mistakes and work together to improve our processes continuously. A no-blame culture where teamwork is important, valued and lived daily.
• Ambition: we are a growing company in which we constantly look for the next opportunity and where all ideas are welcome.