ROLE/JOB SUMMARY/RESPONSIBILITIES
The TOMRA Customer Care Representative is the first point of contact for our customers and partners and is responsible for providing excellent customer service. This includes answering customer calls, dispatching technicians / contractors and ensuring thorough documentation of the work. The role will support with installation planning. This role will work to a roster where shifts can be any day of the week including public holidays.
SPECIFIC RESPONSIBILITIES, legal demands, internal or external demands and/or specific documents and procedures:
REQUIRED QUALIFICATIONS AND SKILLS:
1. Position available for start-up as soon as possible.
2. Probation period: 3months.
Please note that recruitment for this position is being managed in-house. We respectfully request that recruitment agencies refrain from reaching out.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™ , has been our strength for over 50 years.  At TOMRA , we want people to innovate, show passion in their work and be responsible . We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.