Toshiba International Corporation is a world leader in the design and manufacture of motors, motor controls and power electronics products. Many of these products are designed, built and tested in our 1,000,000 square foot state-of-the-art manufacturing facility in Houston, TX. We have developed a totally integrated manufacturing process from research and development, design, engineering, production and manufacturing to after-market service and sales & marketing. Toshiba differentiates itself from its competitors through its commitment to quality and reliability. We build products to perform in the most difficult conditions. From raw material to the finished product, we assure exacting quality, engineering excellence and stringent testing to meet domestic and international performance standards.
Job Summary:
Provide customer with telephone assistance. Tasks include both field and in-house troubleshooting and repair of most products. Will be responsible for training customers and Toshiba personnel. Will follow departmental procedures and prepare all necessary documentation and reports (ex. service call report, monthly activity report). Maintains technical support database. Competent in one product family with a working knowledge of at least one other family. Remain current on Technology and product by self-directed learning. Maintain and update a central library of product manuals and engineering design change data for the field Service Department.
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
Toshiba Corporation is a Japanese multinational conglomerate company headquartered in Tokyo, Japan, involved in various businesses including electronics, energy, infrastructure, and digital solutions.