Business Development Associate

Toters is a tech-driven e-commerce and delivery platform that connects local merchants and shoppers, creating a vibrant network focused on customer satisfaction. Our commitment to excellence fuels continuous innovation, enhancing the shopping experience and ensuring every order is fulfilled with convenience and efficiency. By leveraging advanced technology, we support our merchants, simplify our shoppers’ experiences, and better serve our customers every day.

We are seeking a proactive and collaborative Business Development Associate to join our dynamic team. In this role, you will play a vital part in expanding our merchant network and fostering long-term relationships. Your primary responsibilities will include identifying and approaching potential merchants, showcasing the value of joining the Toters platform, and supporting a seamless onboarding process.

Responsibilities:

• Lead the acquisition of top restaurant and local store partners, engaging with key contacts and generating leads through various outreach methods.
• Understand the unique needs of each partner, proposing tailored solutions and presenting the benefits of Toters’ products and services to maximize their potential on our platform.
• Support data-informed negotiations, track KPIs, and prepare internal reports to monitor progress toward set objectives.
• Conduct market research and competitive analysis to identify trends and opportunities, collaborating with the marketing team on campaigns that attract potential merchants.
• Gather feedback from merchants and customers to identify areas for platform and service improvements, ensuring a smooth onboarding experience.
• Attend industry events and networking functions to build relationships within the local business community and strengthen connections with existing merchants.
• Utilize CRM tools to manage pipelines, maintain accurate records, and collaborate with internal teams to enhance the overall merchant experience.

Requirements:
• Experience in business development, sales, or a related role, preferably within e-commerce or delivery services.
• Strong problem-solving and analytical skills, with experience using data analysis tools.
• Familiarity with CRM software and MS Office, particularly MS Excel.
• Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required.
• Effective verbal and written communication abilities.
• Goal-oriented, with a focus on achieving business development objectives.
• Adaptable to changing circumstances and a fast-paced environment.
• Knowledge of the local market and trends is an advantage.
• BA/BS degree in Business Administration, Sales, or a related field.