Strategic Product & Portfolio Manager

Tower Hill Insurance Group has an exciting opportunity for a talented Strategic Product & Portfolio Manager who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.

The Strategic Product and Portfolio Manager is a key individual for managing and implementing strategic initiatives to improve underwriting efficiencies across personal lines property and auto products, Underwriting’s product usage, and support company objectives. This role requires a multi-line perspective, leveraging expertise in both homeowners and personal auto insurance to optimize portfolio performance and product strategy. The position enables the evolution of the underwriting process through collaborative decision making, analyzing sales and loss trends, understanding process pitfalls and successes, monitoring competitive intelligence, and delivering strategic solutions. The position requires knowledge of insurance risk, determining loss exposures, making recommendations supported by sound analysis, and managing the ongoing monitoring and reporting of these efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and deliver ongoing processes improvements to drive essential business functions, including managing product availability rules, policy, product and coverage placement, systems related enhancements from creation to delivery, and cross-departmental communication loops.
• Monitor portfolio performance across property and auto lines to recommend strategic initiatives and ensure expected portfolio results, including multi-line retention and cross-sell strategies.
• Monitor and analyze interactive dashboards and reporting to regularly track the results of strategic initiatives and their impact on performance.
• Partner with cross-functional teams, including Corporate and Operational Underwriting, Product Marketing, Sales, BI Analytics, Actuarial, Claims, Systems, Compliance, Reinsurance, and Product Development.
• Manage project workload, including analysis and design, to consistently meet all deadlines and ensure efficient use of department resources.
• Monitor and adhere to strategic overview or roadmap of new innovative changes, recommendations, known issues, and enhancements to ensure appropriate use of systems resources and eliminate duplicate efforts or inefficiencies.
• Develop and maintain tools and training materials to support business teams and customers in navigating changing underwriting rules, strategies, and user interfaces.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.