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    TPG Hotels & Resorts

    Hospitality

    Guest Service Associate (Parking, Safety & Shuttle)

    Atlanta, United StatesHybridFull-timePosted 1mo ago
    All TPG Hotels & Resorts jobs

    Job description

    Job Summary
    We are looking for a versatile, "all-in-one" professional to oversee the exterior guest experience. This hybrid role combines parking management, groundskeeping, and safety patrols, while serving as a backup shuttle driver. You will be the first face guests see and the person responsible for ensuring our property remains safe, clean, and welcoming 24/7.

    Key Responsibilities

    • Parking & Traffic Management: Monitor the parking lot to ensure all vehicles are authorized and parked efficiently.
    • Safety & Security: Conduct regular "eyes-on" patrols of the perimeter. Be the point of contact for safety concerns and ensure the lighting and gates are functioning properly.
    • Groundskeeper Duties: Maintain the hotel’s curb appeal. This includes daily trash pickup, sweeping the entrance, and ensuring the grounds are free of debris.
    • Backup Shuttle Driver: Provide safe, professional transportation to/from Hartsfield-Jackson Atlanta International Airport (ATL) when the primary driver is unavailable or during peak hours.
    • Guest Service: Proactively assist guests with luggage and provide directions or hotel information with a friendly, "TPG Passion to Serve" attitude.
    • Qualifications
      License: Must have a valid Driver’s License with a clean driving record (MVR check required).
    • Experience: Previous experience in security, valet/parking, or grounds maintenance is highly preferred.
    • Physical Ability: Ability to work outdoors in various weather conditions and lift up to 50 lbs (luggage).
    • Flexibility: Availability to work the specific shift applied for (AM, PM, or Overnight), including weekends and holidays.

    Why Work With Us?
    Travel Perks: Industry-leading hotel discounts at TPG-managed properties and Marriott-branded hotels worldwide.

    Growth: TPG Hotels & Resorts prioritizes internal promotion and career development programs.

    Benefits: Competitive pay and a comprehensive benefits package (for full-time associates).

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    TPG Hotels & Resorts

    TPG Hotels & Resorts is a hospitality management company that operates and manages hotels and resorts across the United States.

    View all TPG Hotels & Resorts jobs
    Industry
    Hospitality
    Open roles
    290

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