About the company
Our mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.”
Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.
We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands.
Role Description:
This is a full-time role of a customer support associate/Sr. associate. The role is the voice of our brand. The role will be helping users navigate the bridge between traditional finance and the decentralized web. This role is not just about answering tickets; in this role, the associate will solve complex payment failures, explain blockchain confirmations to beginners, and ensure that every user's journey into crypto is smooth and secure.
Key Responsibilities
Qualifications
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Transak is a global payment infrastructure for Web3, enabling users to buy and sell crypto assets from anywhere in the world.