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    TR

    TransPerfect

    Language Services

    Client Services, Project Coordinator

    Washington DC, United StatesHybridFull-time$55k – $60k / yearPosted 1mo ago
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    Job description

    Who We Are:

    TransPerfect Legal (TL) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TLS delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments.

    TransPerfect Legal is a division part of the family of companies that form TransPerfect.

    What You Will Be Doing:

    We are seeking goal-oriented, organized, energetic and talented individuals who have a passion for problem-solving. With primary responsibilities in the areas of Project Management, Logistics, and Quality Assurance, the mission of the Client Services team is to retain and grow client relationships by orchestrating the entire project lifecycle and delivering a superior level of customer service.

    Responsibilities:

    • Respond to client requests for new project initiatives, by closely monitoring external and internal email correspondence.

    • Collaborate with various members of the production, tech and sales teams to assess the scope of work and produce cost estimates.

    • Frame project instructions, specifications and deadlines within our internal job-tracking system.

    • Serve as the primary point of contact for clients and third party vendors.

    • Manage client relationships and set expectations in increasingly narrow timeframes.

    • Oversee full project lifecycle; monitor and communicate project progress; ensure strict adherence to deadlines, protocols and budgets and ultimately produce high quality deliverables.

    • Experienced candidates will be called upon to provide training and guidance on best practices to support process improvement and optimization and to aid in scoping and developing technical solutions.

    • Perform other special projects or duties when required.

    Where Your Career Is Going:

    At TransPerfect, there are a lot of growth opportunities. This is a great opportunity to start a career in logistics. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth oppportuinties throughout your tenure with the company.

    End your job search and find your career at TransPerfect #careersNOTjobs.

    Why TransPerfect:

    For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

    We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

    TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

    For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

    Who We Are Looking For:

    About You:

    As a Client Services Project Coordinator you are a:

    • Creative thinker – You are curious and unafraid to ask questions

    • Hard worker – You are industrious and diligent in everything you do

    • Innovator – You are willing to initiate changes and introduce new ideas

    Your experience includes:

    • Minimum Bachelor’s degree or its equivalent

    • Flexibility to work rotating shifts on a weekly basis, including some weekends and evenings.

    • Superior written and spoken communication skills in English.

    • Strong attention to detail and an outgoing personality, with willingness to take initiative on new projects

    • Ability to work in a fast-paced and team-oriented environment; collaborating with numerous teams across multiple departments, all with the goal of providing exceptional client service and delivering a superior product to all clients at all times.

    • Willingness to work under pressure, juggling multiple projects and deadlines simultaneously, all while remaining calm, collected, and professional.

    • Desire to build external relationships with clients, and internal relationships with peers/coworkers from other departments

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    TransPerfect

    For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.  TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.

    View all TransPerfect jobs
    Industry
    Language Services
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    1032

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