Role Summary
Trusted operational and strategic partner to senior leadership, providing executive support, project coordination, and communication management across executive-level initiatives. Requires strong judgment, discretion, and the ability to anticipate needs, solve problems independently, and shift smoothly between priorities as needs change.
Core Responsibilities
Executive Operations & Administration
o Manage executive travel, expenses, approvals, and reimbursements in compliance with internal and accounting guidelines.
o Coordinate complex scheduling, logistics, and personal support for SVPs across global locations.
o Act as a confidential, trusted point of support for other senior leadership while traveling.
o Work closely with Operations, IT, MarComm, BI, and other internal teams depending on needs.
o Be tech-savvy and comfortable with meeting infrastructure and internal systems, meeting scheduling, navigating many company platforms, and maintaining secure access to the tools and logins that SVPs rely on daily (websites, apps, profiles, etc.).
Travel, Events & Hospitality
o Plan and execute SVP and team travel, dinners, happy hours, office lunches, or events ranging from 20–150+ attendees—establishing inclusive (and fun!) environments that account for preferences, accessibility, and group dynamics.
o Source venues, manage vendors, negotiate pricing, and maintain budgets for internal summits and social events, sometimes with little notice and in other countries.
o Demonstrate strong social range when communicating—from C-suite leaders to hospitality staff—using best judgment to resolve issues while remaining positive and approachable. 😊
Presentations & Executive Communications
o Develop, format, and refine executive presentations for audiences ranging from small leadership teams to department-wide meetings (500+ attendees).
o Partner with SVPs to structure messaging, clarify narratives, and tailor content by audience.
o Collect and standardize slide content across teams, ensuring brand and visual consistency.
Special Projects & Cross-Functional Support
o Work within the Special Projects team to support internal initiatives, including escalation tracking for at-risk accounts, meeting coordination, note-taking, and follow-ups.
o Build and maintain trackers, spreadsheets, and dashboards used for leadership reporting and decision-making.
o Partner with team members to manage global Core Value Bonus logistics and distribution.
Team Culture & Gifting
o Coordinate global gifting, donations, and recognition initiatives by researching and recommending thoughtful, culturally appropriate options based on individual personalities, regional norms, and payment availability per country.
o Act as an observer of team culture, sharing candid, practical feedback to support decision-making while ultimately respecting leadership judgment and final direction.
Leadership Partnership
o Anticipate needs by understanding different SVP leadership styles, priorities, and context.
o Provide discreet personal and life-management support for SVPs as needed, including appointments, travel logistics, ad hoc health or financial coordination, and hiring assistance.
o Handle time-sensitive requests with urgency, sound judgment, and confidentiality.
o Ask questions to understand the “why” and offer solutions proactively, while serving as a trusted sounding board.
Key Strengths
Executive judgment and confidentiality
Anticipatory problem-solving and resourcefulness
Cross-functional coordination with adaptability
High emotional intelligence
Clear visual and written communication
Job details are sourced from the employer's original posting.
Open job postingAbout the company
For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.