OVERVIEW
This role reports to the Solutions Engineering Team Lead as well as the Director of Application Development. Senior Solutions Engineers (SEs) at TransPerfect are passionate about product development, and building large scale, high availability systems.
DESCRIPTION
Handle Services Desk and Operations Escalations
Act as escalation contact for internal and external parties
Assist with data migration with pre-defined utilities and processes
Build database scripts for reporting and billing
Execute production server maintenance and new version deployments for applications
Build large scale, high availability systems for Enterprise Life Sciences Clients
Complete all other tasks that are assigned for this role by the manager/supervisor.
REQUIRED SKILLS:
Knowledge of web application development, Service Oriented Architecture (SOA), how web services work, how to troubleshoot application issues in a multi-tiered system, and Transact - Structured Query Language (TSQL) scripting
Strong knowledge of and course-work experience in the field
Detail oriented with strong problem solving skills
Superior written and spoken communication skills in English
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with Adobe applications, including Acrobat Professional, Reader, and Distiller
Proficient with Windows Operating systems XP and higher
Strong work ethic
REQUIRED EXPERIENCE AND QUALIFICATIONS
Minimum Bachelor’s Degree from a 4-year college or equivalent
Minimum of 3+ years’ Solutions Engineering experience
DESIRED SKILLS AND EXPERIENCE
Understanding of how MS SQL servers work
Knowledge of eClinical solutions
Understanding of HTTP, REST, JSON, IIS 6, Web Services, and Web application development
Understanding of MSSQL, TSQL, XML, and C#
Able to multitask in a fast-paced environment
Work well with people from a variety of different backgrounds and cultures
Build relationships with clients and co-workers
Can work independently and as part of a team
Job details are sourced from the employer's original posting.
Open job postingAbout the company
For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.