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    TransPerfect

    Language Services

    Strategic Account Associate

    New York City, United StatesHybridFull-time1–2 yrs experience$48k – $50k / yearPosted 1mo ago
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    Job description

    Who We Are:

    TransPerfect Legal  (TL) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TL delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments.

    TransPerfect Legal is a division part of the family of companies that form TransPerfect.

    What You Will Be Doing:

    ·       Responsible for all client communication, understanding client goals and interests and discussing project requirements with clients.

    ·       Serve as a liaison between client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow.

    ·       Maintain and strengthen relationships within existing accounts.

    ·       Track new and existing revenue within assigned accounts by service type Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports).

    ·       Develop strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients.

    ·       Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports memos, letters, etc.

    ·       Lead all billing and invoice collection tasks for assigned accounts.

    ·       This include billing promptly, clearly, accurately, and being proactive and punctual with past due collection notices, and tracking and reporting trends to all levels of management.

    ·       Provide support to senior team members and perform other special projects or duties as required.

    Where Your Career Is Going:

    At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you’re ready to join a growing company and jumpstart your career, we want to hear from you! All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

    End your job search and find your career at TransPerfect #careersNOTjobs.

    Why TransPerfect:

    For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

    We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

    TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

    For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

    Who We Are Looking For:

    ·       Bachelor's Degree

    ·       1 - 2 years of direct work experience in account management or similar capacity.

    ·       Exceptional verbal communication and presentation skills

    ·       Excellent problem solving ability and organizational skills

    ·       Ability to build and maintain lasting relationships with clients

    ·       Ability to work within a team and all levels of management

    ·       Understanding of the legal industry, including eDiscovery and all phases of the EDRM

    Job details are sourced from the employer's original posting.

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    About the company

    TransPerfect

    For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.  TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.

    View all TransPerfect jobs
    Industry
    Language Services
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    1032

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