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    TransPerfect

    Language Services

    Technical Program Manager (Localization Operations)

    Philadelphia, United StatesRemoteContract5+ yrs experiencePosted 1mo ago
    All TransPerfect jobs

    Job description

    Hiring for a client* Job Title: Technical Program Manager (Localization Operations) 

    Location:

    Remote (Continental US – Any Time Zone) Duration: Temporary Contract (Through End of Year, with strong possibility for extension into 2027) Begin :  ASAP  

    Role Overview:

    We are seeking an experienced Technical Program Manager (TPM) to provide operational coverage across multiple localization channels.  This role requires a balance of technical operations and stakeholder leadership.  In this role, you will diagnose and resolve systemic workflow issues, while driving cross-functional alignment across technical and global program teams.  

    Key Responsibilities:

    • Operational Coverage & Diagnostics: Monitor and maintain end-to-end localization pipelines across multiple channels.
    • Identify root causes of operational disruptions, resolve technical blockers, and restore pipeline flow efficiently.
    • Stakeholder & Decision Leadership: Manage relationships across cross-functional product, content, and engineering teams.
    • Lead discussions, reconcile competing priorities, and drive decisive consensus when alignment or disagreements arise.
    • Process Enhancement: Evaluate existing localization workflows, tool integrations, and automation pathways to optimize throughput and output quality.
    • Program Tracking: Track channel deliverables, vendor performance metrics, and operational SLAs to ensure seamless execution throughout the contract period.  

    Required Qualifications:

    Experience:

    • 5+ years of experience as a Technical Program Manager specializing in global localization programs.
    • Domain Expertise: Deep knowledge of end-to-end localization workflows, CAT tools, translation management systems (TMS), internationalization (i18n), and automated publishing pipelines.
    • Technical Ops Acumen: Hands-on experience diagnosing, troubleshooting, and repairing complex localization architecture and operational breaks.
    • Stakeholder Management: Proven track record of guiding cross-functional decision-making, navigating ambiguity, and resolving technical or operational disagreements across diverse stakeholders.
    • Work Authorization: Must be based in the continental United States (flexible across any US time zone).  

    Preferred Qualifications:

    Prior experience managing enterprise-scale cloud technical content or localization initiatives within tech organizations. Strong background in process automation and metric-driven operational management.

    Job details are sourced from the employer's original posting.

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    About the company

    TransPerfect

    For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $470 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.  TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.

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    Industry
    Language Services
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