Floor Supervisor Table Games

·         Observe all games, players and dealers to ensure accuracy of game and game protection

·         Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes

·         Verify all bankrolls from previous shifts to ensure accuracy

·         Monitor games and maintain appropriate game pace

·         Provide the utmost in customer service by answering questions, resolving disputes and filling requests

·         Assist in training and evaluating subordinate employees in a fair and equitable manner

·         Accurately track player actions by noting buy-ins, length of play, win/loss and average bet

·         Operate all games in accordance with all gaming laws, Title 31 and company policies

·         Verify the accuracy of all documents signed and ensure all procedures are accurately followed

·         Communicate all pertinent information to management in a timely and responsible manner

·         Maintain proper bankroll levels to accommodate existing or anticipated play

·         Notify management immediately of any unusual gaming activity

·         Monitor guest flow and notify management when adjustments to open table games are needed

·         Create a work environment which promotes teamwork, recognition, mutual respect and employee satisfaction

·         Perform all duties as deemed necessary for the success of the department