Pay Rate: $18.00 an hour
SUMMARY: To provide accurate and timely cash or cash equivalent transactions for guests and other departments. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Process cash or cash equivalent transactions using equipment correctly and operating station efficiently while adhering to department policies and procedures
- Maintain minimal variances not to exceed department standards
- Prepare banks for distribution to other departments
- Verify deposits and banks being returned against the transaction slips
- Prepare buys for exchange and verify the value of the buy slips presented
- Complete documentation to maintain an accurate audit trail
- Prepare and fill currency for the ATMs and kiosk canisters and perform minor maintenance such as paper and money jams
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
- High School Diploma/GED or equivalent experience
- Excellent math skills, with the ability to pass Cash Services math test
- Excellent interpersonal communication skills
Preferred:
- Proven computer skills with MS Office
- Previous cash handling experience
Skills
Required:
- Accurate and detail-oriented
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Excellent math skills
Abilities
Required:
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to independently complete multiple tasks in a professional manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
- Treasure Island guest service training
- Title 31 training and successfully passing exam
- Cage and vault equipment and systems training
- Any position-related training as determined by department manager
PHYSICAL DEMANDS
- Must be able to stand for long periods throughout the day
- Must be able to sit and/or walk for occasional periods of time throughout the day
- Must have a good sense of balance, and be able to bend, reach and kneel
- Must be able to grip objects and twist frequently throughout the day
- Must occasionally be able to push and pull objects
- Must have the ability to independently lift up to 25 pounds on a frequent basis
- Must be able to perform repetitive hand and wrist motions on a daily basis
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
