*Please note: resume is required for this position.
Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
- Direct daily work activities and inspect completed work for conformance to standards
- Ensure dining areas provide quality food and beverages, superior service and cleanliness
- Answer guests’ questions and address concerns
- Generate daily and weekly financial reports
- Provide accurate and thorough record keeping of personnel, sales and labor
- Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents
- Complete functions, reports and troubleshoot point-of-sales system
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
- High School Diploma/GED or equivalent experience
- 1-year previous supervisory experience in high-volume, fast food style restaurants
Required Skills:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent written, verbal and interpersonal communication skills
Preferred Skills:
- Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems
Required Abilities:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
- Ability to independently complete multiple tasks under pressure
- Ability to control labor costs
PHYSICAL DEMANDS
- Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance, and be able to bend and kneel
- Must be able to reach and twist routinely
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 25+ pounds occasionally
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Work is performed in a variety of restaurant locations throughout the property and may include flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
