Residential Youth Worker (24/7 Developmental Wellness Worker)

Hi. We’re Trellis.

Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people’s capacity to deal with life’s challenges. 

With our support, people from all walks of life are empowered to move beyond systemic barriers, cultivate great outcomes and reach their full potential. We’re Trellis – and we’re always growing!

Our Values

Our values not only define who we are but also support Trellis to achieve our vision of everyone reaching their full potential. 

• Courage: We willingly embrace growth, and don’t see it as optional
• Empathy: We relentlessly care about the growth of others and won’t let anyone go unsupported
• Learning: We choose to grow through uncertainty, even when the status quo feels easier
• Impact: We go beyond what seems doable and prove that growth is possible.

Our Commitments

We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve.

We are committed to active reconciliation in alignment with the Truth and Reconciliation Commission 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples. Reconciliation is a highly valued and integrated part of our culture and work. Trellis’ reconciliation journey is intentional with meaningful engagement from team members both collectively and as individuals.

What Trellis Offers

We provide people with meaningful work, opportunities for growth, and a competitive total rewards package. 

Benefits begin on your first day and include:

• Flexible Health & Wellness Benefits
• RRSP Group Savings Plan based on tenure
• Employee & Family Assistance Program
• Paid Vacation, Sick Days, Wellness Days and your Work Anniversary off
• Ability to exchange statutory holidays for days meaningful to you
• Ongoing training & professional development
• A workplace culture centered on diversity, inclusion, and belonging
• Opportunities for growth within a large human services organization

To learn more about Trellis Society, visit www.growwithtrellis.ca or find us at @TrellisYYC on social media.

We’re Trellis – always growing and we’re looking for passionate people who want to grow with Trellis! 

The Role: Residential Youth Worker (Developmental Wellness Worker)

Trellis Society is seeking passionate and relationship-focused Residential Youth Workers to join our 24/7 Residential and Shelter Programs in Calgary, AB.

This role is ideal for individuals who are passionate about supporting youth and young adults experiencing homelessness, housing instability, family conflict, mental health challenges, trauma, and other life circumstances. As a Residential Youth Worker, you will build meaningful relationships, provide daily support, help young people develop life skills, and create opportunities for growth, stability, and success. You will work as part of a collaborative team committed to providing safe, trauma-informed, and youth-centered care. 

We strongly encourage applications from Child and Youth Care Workers, Youth Support Workers, Residential Counsellors, Youth Shelter Workers, and professionals with experience supporting adolescents and young adults in residential, community, educational, or shelter settings.

A full-time position generally requires a 36-hour work week, with either three 12-hour shifts per week or four 9-hour shifts and a part-time position generally requires a 16-28 hour work week. Mandatory attendance at monthly team meetings is required.

Key Tasks & Responsibilities:

• Build positive, supportive, therapeutic, and professional relationships with youth and young adults. 
• Support youth and young adults in developing life skills including budgeting, meal preparation, housekeeping, employment readiness, education planning, and community participation.
• Assist youth and young adults in setting and achieving goals related to education, employment, housing, wellness, and community connection.
• Respond to crisis situations using trauma-informed, recovery-oriented, and relationship-based approaches.
• Create physically and emotionally safe, inclusive, and supportive environments that promote growth and wellbeing.
  
• Support youth and young adults with daily living activities including cooking, cleaning, budgeting, transportation, and appointment attendance.
• Collaborate with families, caregivers, schools, Children and Family Services, healthcare providers, and community partners.
• Complete case notes, safety plans, incident reports, and other documentation in a timely manner.
• Plan and participate in recreational, educational, cultural, and life skills programming.
• Transport clients safely to appointments, community activities, employment opportunities, and program-related events.
• Attend required training opportunities within the appropriate timeframe and monthly team meetings.
• Other duties as required. 

Preferred Experience:

Experience working in one or more of the following settings is considered an asset:

• Youth Shelters
• Residential group care
• Child and Youth Care programs
• Community youth programs
• Housing programs
• Outreach services
• Family support services
• School-based support services
• Youth mental health programs

Knowledge and Skill Expectations:

• Degree or diploma in Human Services (e.g., Child and Youth Care, Social Work, Addictions, or related field.) with recent relevant experience, or an equivalent combination of training and experience.
  
• Proficiency with Microsoft Office programs and the ability to learn new databases and software systems.
• Concise and clear communication (verbal and written) and problem-solving skills.
• Understanding of recovery-oriented and trauma informed practices.
• Current Standard First Aid and Level C CPR certification.
• Ability to provide a clear Criminal Record Check with vulnerable sector search and Child Intervention Record Check.
• Access to a reliable vehicle with a $2M liability insurance and a valid Class 5 Driver's License with at least one year of driving experience.

Reporting Relationship:

This position directly reports to a 24/7 Program Manager. 

Join Our Team

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do everyday. We’re always growing and we’re looking for passionate people who want to grow with us! People who are eager to make an impact while continuing to grow their expertise. 

We appreciate your interest and thank all who apply, but only those selected for an interview will be contacted!

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