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    TriHealth

    Healthcare

    Ambulatory Laboratory Supervisor

    Lebanon, United StatesOn-SiteFull-time3–4 yrs experiencePosted 3w ago
    All TriHealth jobs

    Job description

    • Regular or Temporary: Regular
    • Shift: Day

    Lead the Future of Ambulatory Laboratory Care at TriHealth Bethesda Medical Center at Arrow Springs

    As an Ambulatory Lab Supervisor, you’ll lead diverse laboratory and support teams delivering high‑quality outpatient diagnostic services across multiple disciplines. Your leadership will shape daily operations, elevate quality and compliance, and ensure patients and providers receive exceptional, reliable care.

    This role offers meaningful influence—developing people, optimizing workflows, guiding continuous improvement, and partnering closely with site and system leaders. You’ll balance hands‑on clinical expertise with strategic oversight, driving excellence while mentoring the next generation of laboratory professionals.

    At TriHealth, you’ll find a collaborative, mission‑driven environment where your leadership matters. If you’re ready to inspire teams, improve systems, and make a lasting impact beyond the bench, this is your opportunity to lead with purpose.

    Location:

    Bethesda Medical Center at Arrow Springs located on 100 Arrow Springs Blvd., Lebanon, OH 45036

    Work Schedule:

    • Full-Time (80 hours bi-weekly)
    • Day shift

    Incentives & Benefits:

    We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page:  https://careers.trihealth.com/what-we-offer/benefits

    Bonus Opportunity:

    This position qualifies for a $20,000  sign-on bonus with a 24-month commitment (external qualified candidates only).

    Job Requirements:

    • Bachelor's Degree
    • Graduate of an approved MLS program
    • MLS from American Society of Clinical Pathologists (ASCP)
    • 3-4 years’ experience Technical Clinical Laboratory

    Job Overview:

    This position is responsible for the supervision of Lead Medical Technologists, Lead Medical Laboratory Technicians, Registered and Registry-Eligible Medical Technologists, Registered and Registry-Eligible Medical Laboratory Technicians, Co-op Students, Technologist Associates and Technician Aides in Chemistry, Hematology, Coagulation, Microbiology and Blood Bank as well as Outpatient Lab Coordinator, Lab Process Techs, Lead Phlebotomists, and Phlebotomists in Support Services. This position is responsible for scheduling, duty assignments, productivity, quality control, maintenance and repair of equipment, ordering of supplies, and implementation of new equipment and procedures.

    This position manages overall laboratory operations, performs duties of Lead Medical Technologists and Lead Medical Laboratory Technicians, Medical Technologists and Medical Laboratory Technicians as needed. This position interacts and works effectively and pro-actively with the Site Leader, their one-up, all managers and supervisors. This position has budget responsibility for operating expenses, is responsible for continuous improvement on all shifts and for staff development. This position is responsible for hiring, terminating, provides performance counseling and appraisals for their direct reports.  This position works collaboratively with the TriHealth Laboratories’ department specific Technical Specialists and the Lab Compliance/Safety/QA Specialist to maintain quality and compliance with regulatory agencies. The Supervisor of Laboratory Services ensures that the Lab services meet customer needs while continuously striving to improve the quality of services provided.

    Job Responsibilities:

    • Organizes and directs workflow on his/her shifts. Evaluates employees work performance and ensures productivity. Responsible for staffing budget.
    • Ensures high quality laboratory results regarding accuracy, precision, and service. Monitors turnaround time.
    • Maintains high employee morale through effective management. Utilizes team building techniques to problem solve and improve sections.
    • Works with staff to identify and attain career goals, reinforcing positive performance, delegating responsibility, prom
    • Provides timely and essential communications to management (concerning personnel, equipment, complaints, etc.) and to employees (regarding new policies, procedures and general information). Has regular contact with customers (patients, physicians, and nurses.
    • Interviews, disciplines, hires and recommends terminations.
    • Holds responsibility and authority for decision making and problem solving. Manages overall laboratory in absence of director.

    Other Related Information:

    • Direct Report FTEs = 10-19

    Working Conditions:
    Climbing - Rarely
    Concentrating - Consistently
    Continuous Learning - Consistently
    Hearing: Conversation - Consistently
    Hearing: Other Sounds - Frequently
    Interpersonal Communication - Consistently
    Kneeling - Rarely
    Lifting <10 Lbs. - Rarely
    Lifting 50+ Lbs. - Rarely
    Lifting <50 Lbs. - Occasionally
    Pulling - Rarely
    Pushing - Rarely
    Reaching - Rarely
    Reading - Consistently
    Sitting - Consistently
    Standing - Rarely
    Stooping - Rarely
    Talking - Consistently
    Thinking/Reasoning - Consistently
    Use of Hands - Frequently
    Color Vision - Occasionally
    Visual Acuity: Far - Frequently
    Visual Acuity: Near - Consistently
    Walking – Frequently

    Leadership Performance Standards

    TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

    Achievement of Annual Pillar Goals:
    1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

    Leadership Competencies:

    • TriHealth Way of Leading
    • TriHealth Way of Serving
    • Transformation Change
    • Drive for Results
    • Build Organizational Talent

    Leadership Tactics:

    • Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
    • Regularly Round on Team Members, using questions from the rounding log.
      - 25 or fewer team members = monthly
      - 26-50 team members = every other month
      - 51+ (and optional team members) = quarterly
    • Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
    • Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
    • Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.

    Job keywords:

    Ohio Northern University, Bowling Green State University, Cleveland Clinic School of Medical Laboratory Science, Akron Children’s Hospital MLS Program, University of Cincinnati, The Ohio State University, Cincinnati State, Bluffton University, University of Kentucky, Northern Kentucky University, Bellarmine University, Western Kentucky University, Indiana University School of Medicine, University of Southern Indiana, Purdue University Northwest, Indiana University–Purdue University Indianapolis, Penn State University, Thomas Jefferson University, University of Pittsburgh, Drexel University, Saint Francis University, Michigan State University, Wayne State University, University of Michigan–Flint, Northern Michigan University, West Virginia University, Marshall University, Clinical Chemist, Clinical Laboratory Scientist (CLS), Clinical Laboratory Technologist, Histologist Technologist, Lab Tech (Laboratory Technologist), Medical Lab Technologist (Medical Laboratory Technologist), Medical Technologist (MT), Microbiology Technologist (MT), MLS (Medical Laboratory Scientist), Technologist, Certified Clinical Laboratory Technician, Clinical Laboratory Technician (Clinical Lab Technician), Laboratory Assistant (Lab Assistant), Laboratory Technician (Lab Tech), Medical Laboratory Technician (MLT), Medical Laboratory Technicians (Medical Lab Technician), Medical Technician, Epic

    About Us

    Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
    Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!

    Job details are sourced from the employer's original posting.

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    About the company

    TriHealth

    TriHealth is a large, integrated health system in Cincinnati, Ohio, providing a wide range of medical services and care.

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    Industry
    Healthcare
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