Lifestyle Coordinator

Timber Creek, located in Fort Myers, FL, is pleased to announce an excellent career opportunity for a Full-Time Lifestyle Coordinator! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

General Purpose: 

Coordinates and ensures all special events, reservations, club activities and meetings are properly scheduled for the club.

Essential Duties: 

• Greets clients and members promptly and professionally. 
• Assists in communicating information on sales, membership offerings, new development and sales incentives.
• Contacts members face-to-face, by telephone and/or email, to confirm, coordinate, and update details for scheduled meetings, stay and plays, model home viewings and to follow up on community or neighborhood interests.
• Tours clients around the Peninsula while promoting The Peninsula Lifestyle.
• Assists with home model viewings and event openings for either new models or new builders.
• Tracks all calls and conversations with prospective buyers. 
• Coordinates with the Club for specified arrangements for tours and/or events.
• Ensures events are set up on time, the quality of the product and level of service delivered. 
• Attendance required for occasional trade shows, sales events and local realtor events.
• Maintains and improves on an ongoing basis the presentation of all sales aspects.
• Performs and helps coordinate set-up and break down regarding sales events.
• Address Client and/or Member issues and concerns in a timely manner.
• Responsible for implementing and maintaining excellent service to achieve member/guest satisfaction.
• Maintains flexibility to take on new and different tasks as directed by Department Head.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance. 
• Performs other duties as required. 

Education/Experience: 

Associate’s degree (AA) and one to two years related sales experience and/or training preferred; or equivalent combination of education and sales experience preferred. 

Physical Demands: 

Frequently stands, walks, sits, talks and hears; regularly uses hands; regularly reaches with hands and arms; occasionally climbs, balances stoops, kneels, crouches, tastes or smells. Frequently lifts up to 20 pounds and occasionally lifts up to 50 pounds. 

Environment/Noise: 

Occasionally works in outdoor weather conditions. Noise level is moderate. 

Job Knowledge, Skill, and Ability Preferences: 

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). 
• Knowledge of software applications 

Certificates/Licenses: 

Driver’s License is required.  This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. 

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.