BallenIsles Country Club, located in Palm Beach Gardens, FL, is pleased to announce an excellent career opportunity for a Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.
Essential Duties:
- Prepares restaurant tables with special attention to sanitation and order.
- Assists with setting tables and rearranging tables to accommodate larger parties.
- Provides immediate attention to all guests upon seating.
- Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
- Presents menus and assists guests in selecting food and beverage items.
- Delivers food to guests promptly after preparation.
- Confirms orders with the chefs and bartenders whenever a clarification is requested.
- Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table.
- Participates in pre-shift meetings and taste tests.
- Maintains organized workstation and side work duties.
- Accountable for checks and cash transactions. Utilizes the Point-of-Sale System properly and strives for 100% accuracy in all charges and transactions.
- Follows established training and systems for taking, placing, and delivering orders.
- Follows established standards for greeting, cocktail service, food delivery and general service techniques.
- Collaborates with other servers, kitchen, and bar staff before, during and after meal service periods to execute a “Member/Guest Comes First” approach.
- Practices proper tray service for all food and beverage service.
- Works closely with restaurant management to immediately address all guest concerns.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Physical Demands:
- Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.
Preferred Requirements:
- 2+ years’ Server experience preferred.
- Proven exemplary customer service skills.
- 2+ years’ experience with a restaurant POS software platform.
Other Qualifications:
- ServSafe and/or TIPS certification preferred.
- Regular and reliable attendance.
- Position requires flexible work schedule including evenings, weekends, and holidays.
Compensation:
$ 20 - $25 per hour (Depending on Experience)
Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
