Performs minimally complex social service work. Responsible for authorizing services, over site of services and evaluating the effectiveness of authorized services. Works under moderate supervision with latitude for the use of initiative and independent judgment.
Examples of work performed:
- Assists in accessing medical, social, educational, and other appropriate services.
- Assesses client’s needs and authorizes services to meet the identified needs.
- Coordinates service delivery.
- Develops Person Directed Plan.
- Provides Crisis Prevention and Management services when needed.
- Monitors service delivery.
- Knowledge of mental illness and intellectual developmental disabilities.
- Working knowledge of internal and external services.
- Knowledge of basic casework principles and general community resources.
- Knowledge in interviewing techniques.
- Ability to communicate effectively.
- Knowledge of casework documentation requirements.
- Ability to collect and analyze data.
- Knowledge and understanding of program guidelines, policies and procedures and ability to carry out responsibilities.
- Skills in maintaining an effective working relationship with co-workers and other staff.
- Excellent organizational skills.
- Computer literate.
- Knowledge of trauma informed care, which emphasizes physical, psychological, and emotional safety,
