End User Specialist - Milwaukee

Who We Are
Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centered around improving the lives of our users, something that not only drives our product development but underpins everything we do.
We are equally committed to creating a great employee experience so in addition to an exciting and challenging role Milwaukee provides a range of benefits to support your success, growth and wellbeing including:
Discounts & Perks: Fully maintained company vehicle, laptop and phone allowance, plus generous staff discounts on Milwaukee/TTI products
Lifestyle: Hybrid working model to support flexibility
Development: Access to professional development programs.
Health & Wellbeing: Paid parental leave and access to an Employee Assistance Program
Social: Recognition programs and social events to celebrate our team's achievements.
About the Opportunity
Ready to take your plumbing industry experience in a new direction? As our End User Specialist - Plumbing, you'll represent Milwaukee across the Sunshine Coast to Hervey Bay region, working directly with plumbers, contractors, and industry professionals to demonstrate world-class solutions and drive product conversion.

Combining relationship building, solution selling, and hands-on product demonstrations, you'll become the go-to expert in your territory. Supported by a high-performing team and an industry-leading brand, you'll enjoy the freedom to build your network, grow market share, and develop a rewarding career with Milwaukee Tool.

The successful applicant will be a self-starter with strong industry credibility, a customer-first mindset, and the ambition to grow market share while becoming a trusted partner to plumbing professionals across the region.

Key Responsibilities

• Drive market share growth through targeted user engagement and on-site product demonstrations.
• Build and maintain strong relationships with key customers and partners in the region.
• Proactively acquire new customers and convert existing users from competitor brands.
• Identify sales opportunities and execute strategies to drive market share growth.
• Plan efficiently and manage your territory effectively to maximise productivity.
• Maintain accurate Salesforce CRM records to support planning, reporting, KPI delivery and conversion effectiveness.
• Provide regular updates on performance, activity, and opportunities to management.
• Together with the Field Sales Representatives, liaise with authorised distribution partners to create the best value for both Milwaukee and distribution partner.
• Represent the Milwaukee brand at industry events, trade days and networking opportunities.

What You Will Bring

• Trade, Field Sales or End User Sales experience.
• Confident communication and presentation skills, with the ability to influence and educate users.
• Strong organisation, time management and problem‑solving capabilities.
• Experience using CRM systems (desired).
• A proactive, competitive mindset with a strong drive to achieve results.
• A passion for learning and continuous development.
• Flexibility to travel overnight when required.
• Full driver’s license with excellent driving record.

Ready to Apply?

At Milwaukee, we invest in our people as much as our products. If you're looking for the next step in your career with a business committed to growth, development, and success, apply today.