Digital - Head of Business Products

Thai Union Group PCL

Position:             Head of Business Product
Work location: Bangkok, SM Tower Building

Job Purpose

The Head of Operations Applications is responsible for leading the strategic planning, implementation, and management of the company's Enterprise Resource Planning (ERP) and EMS systems, with a primary focus on SAP S/4HANA. This role ensures seamless integration and optimization of all business processes— production, logistics, warehouse management, transportation management, finance, HR, plant maintenance and quality—working closely with Heads of Commercial and Sourcing Applications enhancing operational efficiency, cost control, and profitability to support the company's long-term growth strategy.
Key Responsibilities
1. Strategic ERP/ MES Leadership: Define and execute the ERP roadmap aligned with business priorities, ensuring flexibility for future needs.
2. SAP Oversight: Lead deployment, support, and optimization of SAP modules: PP, FI, CO, PM, QM, and EWM.
3. Business Process Expertise: Streamline and standardize core processes such Hire-to-Retire (HTR), Record-to-Report (RTR), and Plan-to-Make (PTM).
4. Commercial Enablement: Work closely with Head of Commercial Applications within ERP to support sales growth, pricing strategies, and customer service improvements.
5. Cost Efficiency & Control: Identify automation opportunities, process redundancies, and inefficiencies across functions to drive cost savings and improve gross margins.
6. Manufacturing Optimization:
- Leverage ERP and integrated systems (MES, SCADA) to enable predictive maintenance, minimize downtime, and optimize production capacity.
- Monitor quality control through digital tracking and integration with SAP QM.
- Ensure service and plant maintenance processes are proactive and resource-efficient.
7. Integration & Mobility: Oversee seamless integration with adjacent systems (MES, SCADA, mobile apps) using tools like SAP CPI and ABAP.
8. Analytics & Reporting: Enable accurate real-time reporting and dashboards to support executive decision-making and operational performance.
9. Stakeholder Engagement: Serve as a key business partner to Operations, Finance, Sales, Supply Chain, and IT functions.
10. Team Leadership: Mentor, coach, and lead ERP, IT, and digital transformation teams to meet performance goals and support career growth.

Education
1. Bachelor's or Master’s degree in Information Systems, Computer Science, Engineering, Finance, or Business Administration.
2. SAP certifications in relevant modules (e.g., FI/CO, MM, PP, SD and ABAP) highly preferred.

Experience
1. 10+ years of ERP leadership experience with at least 5 years in a senior management or enterprise-wide transformation role.
2. Strong experience in both SAP consultancy and in-house ERP ownership within manufacturing industries.
3. Experience implementing full life-cycle ERP transformations and business process reengineering.

Technical Proficiency
1. SAP Modules: PP, LE, TM, FI, CO, PM, QM, WM, EWM, Foreign Trade.
2. Programming & Integration: ABAP, SAP CPI, API integrations.
3. Other Systems: MES, SCADA, mobile applications, warehouse automation.
4. Advanced Analytics: BI/BO, dashboards, KPI monitoring tools.
Cloud & Infrastructure: Understanding of SAP on-prem vs cloud (RISE with SAP experience is a plus).
Soft Skills
1. Visionary leadership with hands-on execution capability.
2. Strong commercial and financial acumen; able to tie ERP outcomes to P&L and balance sheet impact.
3. Analytical mindset with strong problem-solving skills.
4. Excellent communication and stakeholder management.
5. Ability to lead cross-functional teams in a matrixed environment.
6. Change agent with a track record of driving digital and cultural transformation

Remark:

1) Work location base at Thai Union’s corporate office – SM Tower, Bangkok.

Direction to work location: Map

2) For any further discussion, please send you inquiry to [email protected]