Roles and responsibilities
Contact Center
Telesales
Claims Administration
● Initiate, investigate, and process claims reported by Customers.
● Effectively communicate with customers, medical service providers, and co-workers to
obtain all information needed to complete claims investigations.
● Obtain and review claim information, company policies, and insurance policy details to decide on the approval and/or settlement.
● Settle insurance claims by evaluating the facts of a customer's situation surrounding the
claim, the documentation provided, and determining whether the loss is covered
● Detect fraud and deploy mitigation techniques while safeguarding customer dignity.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Turaco provides affordable health insurance to employees in emerging markets.