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    Turner & Townsend

    Professional Services

    Program Manager

    Delhi, IndiaOn-SiteFull-time12–15 yrs experiencePosted 1mo ago
    All Turner & Townsend jobs

    Job description

    Program Management Office (PMO) 

    • Portfolio Oversight: Deliver successful, globally consistent, and efficient project management across the portfolio with full reporting transparency.
    • Risk Management: Aggregate & manage risk reporting (financial, schedule, legal, and reputational) on a monthly basis. Provide assessments of trends and potential impacts to the Client .
    • Resource Planning (FDM): Implement the "Flexible Delivery Model" to ensure efficient resource allocation. Provide forecasting and recommendations for resourcing on a project basis against the capital plan.
    • Safety Compliance (CEHS): Establish and implement a comprehensive Construction Environmental Health & Safety (CEHS) program. Confirm that all third-party vendors and General Contractors comply with Client safety processes.
    • Process Improvement: Develop and implement a global "Lessons Learned" process that commences at project kick-off and continues throughout the lifecycle. Update playbooks and standards based on these insights.

    B. Commercial & Financial Management

    • Capital Planning: Coordinate the development of annual and multi-year capital plans. Capture project goals, scope, and programmatic requirements to form baseline estimates.
    • Budget Management: Manage budgets based on actual costs, market conditions, and negotiated bulk deals. Leverage Client sourcing teams & platforms where possible.
    • Variance Reporting: Facilitate monthly financial variance reporting, reconciling approved budgets against forecasts and justifying variances to the Client .
    • Cost Control: Collaborate with Quantity Surveyors (Cost Managers) to provide independent cost, commercial, and risk recommendations.

    C. Project Delivery (Strategy to Close-out)

    • Strategic Planning & Due Diligence: Support the Transactions Management team during site selection by managing the Technical Due Diligence (TDD) process, including test-fits, infrastructure assessments, and budget estimates.
    • Project Initiation: Develop the Project Charter and Execution Plan outlining goals, scope, schedule, and budget, achieving sign-off from the Client.
    • Design Management: Direct and coordinate architects, engineers, and design teams from needs analysis through working drawings. Manage the design "Stage Gate" approval process.
    • Schedule Management: Develop a strategic end-to-end delivery schedule compliant with Client Schedule Management Standards, incorporating design, procurement, and stakeholder milestones.
    • Construction Oversight: Serve as the Contract Administrator for Main/General Contractors. Conduct regular (weekly/bi-weekly) site meetings to monitor progress, safety, and quality.
    • Stakeholder Integration: Coordinate with internal Client Stakeholders (e.g., Food, AV, Security, Transportation) to ensure their specific requirements are integrated into the master schedule and design.

    D. Procurement

    • Strategy & Sourcing: Develop commercial strategies and  Leverage Client sourcing teams & platforms where possible for consultants and contractors.
    • Bid Analysis: Lead the evaluation and interviewing of contractors. Present formal written recommendations to the Client based on pricing, experience, safety records, and financial stability, wherever possible.
    • Supplier Diversity: Identify and engage diverse-owned suppliers where possible and track spend data accordingly.

    E. Close-out & Handover

    • Punch List Management: Coordinate the preparation and completion of punch/snag lists.
    • Documentation: Assemble all guarantees, warranties, O&M manuals, and "as-built" drawings for upload to the Client’s platforms/portals.
    • Financial Close: Manage the release of claims and issuance of final certificates of completion and payment.

      . QUALIFICATIONS & SKILLS

      • Accadmic’s: B.E. Civil / B.Arch along with formal Project Management Qualifications (NICMAR / PMP / Master’s in Project Management)
      • Experience: Minimum 12-15 years+ of Proven track record in managing complex construction : base build to fitout best in class innovative workplace projects from strategic planning through decommissioning.
      • Methodology: Expert knowledge of project controls, including budget/cost management, schedule management, and risk registers
      • Technology: Proficiency in Client-specific technology systems.
      • Communication: Ability to facilitate decision-making with "Client " and manage diverse service lines/stakeholders across the client organization eg Food, Fitness, AV, etc.
      • Contract Administration: Strong experience in administering contracts for General Contractors and Design Teams, including change order management and lien waiver reviews.
      • Certifications: Desired but not mandatory: LEED / WELL, PMP, RMP, PfMP

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      It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

      Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

      Job details are sourced from the employer's original posting.

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      About the company

      Turner & Townsend

      Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

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