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    Turner & Townsend

    Professional Services

    Senior or Principal FM Consultant

    London, United KingdomOn-SiteFull-timePosted 3w ago
    All Turner & Townsend jobs

    Job description

    We are a UK-based team of Facilities Management (FM) consultants and Technical Project Managers, delivering specialist advisory services across sectors including technology, financial services, central government, and healthcare.

    Our FM consulting capability spans the full built asset lifecycle, from defining FM strategies aligned to business objectives, to designing and implementing operating models, improving service delivery, and optimising supply chains. We support clients in enhancing FM performance through robust governance, data-driven decision making, and the effective integration of people, process, and technology.

    As a Senior or Principal Consultant, you will play a key role in delivering high-quality FM advisory services, supporting client engagements, and contributing to the continued growth and development of our FM Advisory offering.

    Our Services Include

    • Strategic and operational reviews
    • CAFM / IWMS procurement and implementation
    • FM cost benchmarking
    • FM strategy design
    • Development of FM Asset Management strategies
    • Asset verification / 6 facet surveys
    • FM audits and health checks
    • Technical FM advisory support
    • Government Soft Landings
    • Statutory Compliance
    • Operational readiness
    • Maintenance optimisation

    The role is based in London, with travel across the UK (and occasionally internationally), including overnight stays, as required.

    Key Responsibilities and Behaviours

    Delivery & Client Support

    • Support and where required lead the successful delivery of FM advisory commissions, ensuring high-quality outputs and client satisfaction.
    • Contribute to project delivery across multiple engagements, applying FM best practice and analytical insight.
    • Undertake detailed analysis, develop reports, and support the creation of client deliverables.
    • Assist in workshops, stakeholder engagement activities, and client presentations.
    • Build strong working relationships with client stakeholders and internal teams.

    Technical Contribution

    • Apply knowledge of FM operations, CAFM/IWMS systems, and FM asset management principals to deliver practical solutions.
    • Support FM design reviews, audits, and operational readiness activities.
    • Contribute to data analysis and interpretation to inform recommendations.
    • Assist in the development of methodologies, tools, and best practices.

    Business Development & Growth

    • Support business development activities including research, proposal development, and bid preparation.
    • Contribute to the development of client propositions and marketing materials.
    • Identify potential opportunities within existing client engagements and escalate to senior team members.

    Team & Personal Development

    • Collaborate effectively within project teams, contributing to a positive and high-performing team environment.
    • Support mentoring and knowledge sharing with junior colleagues where appropriate.
    • Take ownership of personal development and actively seek learning opportunities to build capability.

    Commercial & Operational Awareness

    • Demonstrate awareness of project budgets and timelines, supporting efficient delivery.
    • Assist in maintaining quality standards, governance, and risk management processes.
    • Work collaboratively across the wider business, supporting multidisciplinary delivery.

    Qualifications & Competencies

    As a Senior or Principal Consultant, you will demonstrate:

    • Experience supporting delivery of FM advisory or consultancy projects
    • Working knowledge of CAFM and IWMS systems
    • Understanding of FM asset management principals (e.g. SFG20, planned maintenance)
    • Knowledge of FM operations, contract management, and service delivery models
    • Strong analytical, problem-solving, and organisational skills
    • Ability to engage effectively with stakeholders and work as part of a team

    Education, Qualifications & Experience

    • Degree qualified (or equivalent) in a relevant discipline, or significant industry experience
    • Progress toward or interest in professional accreditation (e.g. IWFM, RICS, CIBSE or similar)
    • Experience within FM, consultancy, or a related environment
    • Exposure to client-facing project delivery
    • Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Project, Visio

    Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

    We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

    Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

    Please find out more about us at www.turnerandtownsend.com/

    #LI-MM1

    SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

    Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

    Twitter

    Instagram

    LinkedIn

    It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

    Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

    SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

    Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

    Twitter

    Instagram

    LinkedIn

    It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

    Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

    Job details are sourced from the employer's original posting.

    Open job posting
    TU

    About the company

    Turner & Townsend

    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

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    Industry
    Professional Services
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