Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job.
Must demonstrate the ability to work responsibly as a team member as well as an individual.
Must be honest, fair, and dependable, respect confidentiality and the rights and privacy of others and local, state, and federal laws.
Must have compassion for and desire to work with the elderly.
Must meet all health requirements.
Must pass a criminal background check.
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
Essential Functions
Treats Residents, family members, and coworkers with dignity and respect at all times
Take accurate messages and transfers calls to appropriate persons/departments
Assists in coordinating the Resident's move into the community
Performs supportive office functions for all departments including filing, typing, and making copies
Respond to emergency calls, and resident/visitor requests, and correct hazards in a timely, appropriate, and safe manner
Know how to be able to respond to emergency needs as assigned by facility policy
Customer Service
Responsible for ensuring that all employees are providing excellent customer service to internal and external visitors
Perform job duties for Residents and team members in a courteous and professional manner
Taking initiative to ensure resident safety and satisfaction is a priority
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors, and regulators).
Communicate professionally and cooperate with the supervisor and all community personnel
Resident's Rights
Ensure compliance and understanding of all regulations regarding Residents' rights
Other
Follow & Communicate company policies and procedures
The job description provides a framework for the job; other duties may be assigned as necessary
Working Conditions (travel, hours, environment)
Scheduled hours, possible overtime. Works in other positions temporarily, when necessary
Subject to frequent interruptions
Is involved with residents, personnel, and visitors under all conditions and circumstances
Physical/Sensory Requirement
Medium work: the ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Must be able to move intermittently throughout the day
Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the community
Minimum eligibility requirements
Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job.
Must demonstrate the ability to work responsibly as a team member as well as an individual.
Must be honest, fair, and dependable, respect confidentiality and the rights and privacy of others and local, state, and federal laws.
Must have compassion for and desire to work with the elderly.
Must meet all health requirements.
Must pass a criminal background check.
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
Essential Functions
Treats Residents, family members, and coworkers with dignity and respect at all times
Take accurate messages and transfers calls to appropriate persons/departments
Assists in coordinating the Resident's move into the community
Performs supportive office functions for all departments including filing, typing, and making copies
Respond to emergency calls, and resident/visitor requests, and correct hazards in a timely, appropriate, and safe manner
Know how to be able to respond to emergency needs as assigned by facility policy
Customer Service
Responsible for ensuring that all employees are providing excellent customer service to internal and external visitors
Perform job duties for Residents and team members in a courteous and professional manner
Taking initiative to ensure resident safety and satisfaction is a priority
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors, and regulators).
Communicate professionally and cooperate with the supervisor and all community personnel
Resident's Rights
Ensure compliance and understanding of all regulations regarding Residents' rights
Other
Follow & Communicate company policies and procedures
The job description provides a framework for the job; other duties may be assigned as necessary
Working Conditions (travel, hours, environment)
Scheduled hours, possible overtime. Works in other positions temporarily, when necessary
Subject to frequent interruptions
Is involved with residents, personnel, and visitors under all conditions and circumstances
Physical/Sensory Requirement
Medium work: the ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Must be able to move intermittently throughout the day
Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the community
Job details are sourced from the employer's original posting.
