General Manager

About Bouldering Project Bouldering Project is more than a climbing gym—we’re a community. We’re driven by a shared belief: that climbing, movement, and connection should be accessible to everyone. From first-timers to seasoned climbers, families to fitness enthusiasts, and our own teammates—we create inclusive, inspiring spaces where people move, grow, and belong. With world-class climbing, yoga and fitness offerings, and welcoming community spaces, we’re proud to serve nine markets across the U.S.—and we’re just getting started.

About the Role

The General Manager oversees all aspects of gym operations, programming, and facilities at Bouldering Project. This leadership role drives operational excellence, financial performance, team development, and community impact. The General Manager ensures safety, efficiency, and an inclusive culture aligned with Bouldering Project’s mission and values. What You'll Do Lead and support the gym’s management team to operate a best-in-class facility Oversee day-to-day operations, ensuring safety, cleanliness, and operational efficiency Implement and evolve systems for operations, safety, and customer experience Develop and manage gym budgets, reporting, and overall financial health Foster a welcoming, inclusive, and high-performing workplace culture Collaborate with marketing, events, and programming teams to enhance community engagement Maintain accountability and support professional development at all staff levels Support a positive, productive relationship with union-represented staff, including consistent application of workplace policies, timely issue resolution, and close partnership with HR and Legal on labor matters Lead risk management efforts, including emergency planning and incident response Build relationships with local organizations to support outreach and inclusivity Serve as the primary point of contact for the Regional Manager and Support Team