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    Tyco

    Technology

    Technical Analyst

    Pune Cerebrum, IndiaFull-time5+ yrs experiencePosted 5d ago
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    Job description

    IT Technical Analyst

    Location: Pune/Bengaluru, India (Hybrid)
    Employment Type: Full‑time

    Build your best future with Johnson Controls

    As a global leader in smart, healthy, and sustainable buildings, we help our customers reimagine performance for people, places, and the planet. Join a team where your voice is heard, your ideas drive outcomes, and your career can grow through meaningful work and learning opportunities.

    The Opportunity

    We’re seeking a IT Technical Analyst responsible for translating business requirements into technical solutions, supporting and enhancing enterprise applications, and ensuring stable, efficient system operations. This role works closely with business stakeholders, IT teams, and external vendors to deliver reliable technology solutions aligned with organizational goals.

    Key Responsibilities

    • Analyze business processes and gather functional and technical requirements from stakeholders
    • Translate business requirements into technical specifications, solution designs, and test scenarios
    • Provide application support, including issue triage, root cause analysis, and resolution of production incidents
    • Support and/or lead system enhancements, integrations, and small-to-medium IT projects
    • Coordinate with development teams, vendors, and cross-functional partners to deliver solutions
    • Create, execute, and document test scripts; validate solutions against business requirements
    • Ensure compliance with IT standards, change management processes, and security policies
    • Document system configurations, processes, and support procedures
    • Provide user support, training, and knowledge transfer as required
    • Continuously identify opportunities to improve system performance, reliability, and user satisfaction

    Qualifications

    • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
    • Minimum 5+ years of experience in a Technical Analyst, IT Analyst, or similar role supporting enterprise applications
    • Strong experience translating business requirements into technical solutions and specifications
    • Proven ability to support and enhance complex IT systems and integrations
    • Advanced analytical, problem-solving, and troubleshooting skills
    • Experience working with cross-functional teams and external vendors
    • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly
    • Experience with enterprise applications (e.g. ERPs, CRM, big data platforms), integrations, data flows and governance frameworks.
    • Experience leading or supporting application development and enhancement initiatives
    • Knowledge of SDLC, Agile, or DevOps methodologies
    • Experience creating and executing advanced test strategies and managing defect resolution
    • Experience in Supply Chain/Procurement/Manufacturing/Finance a plus.
    • Experience with Snowflake, Azure ADF, SQL, Python, MS Purview, Power BI a plus
    • Experience with SAP or Oracle a plus

    What We Offer

    • Competitive salary and a comprehensive benefits package, including health, dental, and retirement plans.
    • Opportunities for continuous professional development, training programs, and career advancement within the company.
    • A collaborative, innovative, and inclusive work environment that values diversity and encourages creative problem-solving.

    Job details are sourced from the employer's original posting.

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    About the company

    Tyco

    Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.

    View all Tyco jobs
    Industry
    Technology
    Founded
    1885
    Open roles
    1251

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