Position Overview
Department : Guest Services - Front Intake, Spa, Fitness Desk
Schedule:
PRN - 8am-5pm, 9am-6pm, 12pm-9pm rotating hours; occasional weekends Work
Location:
St Vincent's 119 Benefits for eligible positions only include : generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more
What You Will Do
- Act as a liaison between guests, staff and patients to respond to patient and guest information inquiries.
- Receive, screen, route and/or respond to all incoming inquiries for information, directions or concerns.
- Receive guest suggestions and complaints and escalate through proper channels.
- Provide patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
- Identify and report issues of safety and maintenance.
- Assist in improving patient satisfaction while keeping volunteer office management informed of potential problems.
- Anticipate family's needs and resolve issues before they become major source of concern.
What You Will Need
- Licensure / Certification / Registration: • BLS Provider.
- American Heart Association or American Red Cross accepted, preferred. .Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience,if applicable.
- Additional Preferences No additional preferences.
- About UAB St.
- Vincent’s UAB St.
- Vincent’s, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years.
- With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St.
- Vincent’s name.
- We're committed to extending kindness and personalized care to patients, their families, and each other.
- We address the physical, psychological, social, and spiritual needs of our patients.
- We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees.
- As one of Alabama’s best hospitals as recognized by U.S.
- News & World Report, improving the health and lives of those we serve is at the heart of our mission.
- Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.
