The Customer Service Manager oversees customer service operations and supports the continuous improvement of protocols, standards, and team performance. This role works closely with internal teams and external customers to promote service excellence, a positive culture, and open, transparent communication.
Salary Range: $70,100 – $87,600 annually, commensurate with experience and qualifications.
We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your professional growth throughout your career.
In this key leadership role, you will be responsible for overseeing customer service operations and supporting the team in delivering a consistently high level of service while achieving key operational, performance, and customer satisfaction objectives.
Your responsibilities include:
To join our team, you need, among other things:
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Be part of a community of authentic, proud and trusted people. Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers. Send us your resume and join a people-centric company with a reputation of excellence.