About the Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it’s an organisation that touches every part of Uber!
Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a COE Team Lead II, you are a leader of leaders, responsible for navigating the complex intersection of global policy and local operational reality. You won’t just manage tasks; you’ll build high-performing teams in an ambiguous, rotational shift environment, making hard calls under pressure and carrying the weight of decisions that impact both our people and our community.
About the Role
This role requires a mindset that thrives on challenge and a deep commitment to developing not just teams, but people. You’ll be tasked with turning data and audit insights into actionable growth, all while maintaining the high talent bar that excellence requires. If you are a resilient, strategic thinker who can lead with clarity and heart through constant change, this is where you’ll make your mark.
The team handles brand-risking non-safety cases coming from frontline and internal stakeholders including ELT to de-escalate the situation and generate insights to mitigate future risks.
Your Impact in Role
The Experience You'll Bring
Basic Qualifications
Preferred Qualifications
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Uber is a technology company that operates a ride-sharing service and a food delivery platform.