What the Candidate Will Do
• Manage employee relations cases within our global process involving interpersonal conflict and/or allegations of misconduct (e.g., harassment, discrimination, bullying, retaliation, etc.)
• Analyze context, facts, and documentation gathered within the case‑management process to develop balanced recommended actions that address misconduct and restore damaged relationships
• Facilitate restorative conversations (mediated discussions) between employees with an emphasis on outcomes that repair workplace relationships
• Maintain confidential records within a shared case‑management tool; leverage the tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends
• Foster action‑oriented relationships with HR, Employment Legal and business leaders at all levels
• Actively support or lead priority projects for the employee‑relations team
Basic Qualifications
• Undergraduate degree and a minimum of 5 years’ experience in employee relations case management, mediation, or human resources; additional years of experience will be awarded for relevant advanced degrees (e.g., J.D., Graduate Degree in Counseling or Mediation)
• Demonstrated case‑management skills, including planning, organization, attention to detail, and the ability to deliver multiple tasks or competing priorities within a time‑sensitive environment
• Advanced written and verbal communication skills; must be an impactful and persuasive communicator at all levels of the organization
Preferred Qualifications
• Direct experience with restorative practices, restorative justice, or similar interventions such as mediated discussions, community circles, and action plans focused on harm reduction
• Significant experience in workplace investigations and case management combined with a thorough understanding of HR principles, concepts, policies, and standards
• Ability to mentor teammates across a global employee‑relations team and work independently to drive results at a high level without day‑to‑day supervision
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Uber is a technology company that operates a ride-sharing service and a food delivery platform.