Assistant Operations Manager

The Role

We are hiring an Assistant Operations Manager our  Memphis, TN facility. These are day shifts Monday through Friday, with extra hours and weekends as required.

We are looking for a proven operational leader to manage the facility’s fulfillment processes, continue to drive improvements, and lead our teammates to achieve company goals.

What You’ll Do

• Supervise, manage, and be responsible for all fulfillment processes.
• Serve as project manager for all assigned projects.
• Serve as the Acting Operations Manager when directed.
• Lead, train, and develop all warehouse employees.
• Build teams and teams-of-teams.
• Conduct conflict resolution involving employees, customers, and/or other parties.
• Perform administrative functions to manage employees (time cards, vacation tracking, etc.).
• Supervise, manage, maintain, set up, improve, and be responsible for all Information Technology (IT), IT processes, and IT equipment within the facility.
• Serve as liaison to company teammates, external partners and vendors, and other stakeholders as directed, required, or necessary on behalf of the company and/or facility.
• Generate and/or complete reports to all levels within the company, and as needed to external parties.
• Professionally brief leaders, peers, and subordinates as directed.
• Master all warehouse systems, and continuously seek process and system improvement.
• Be able to master and perform all functions and job duties of all warehouse associates and leaders.
• Master and utilize all warehouse systems, to include data, inventory, and logistics software programs.
• Operate adequate merchandise management tools (for example, forklift).
• Business travel as requested and/or required by company leadership.
• Additional duties, responsibilities, functions, or work as directed by management and/or leadership.

Qualifications

• 3-5 years’ experience (minimum) in manufacturing or logistics, and lean methodologies with emphasis on leadership in those positions.
• Solve complex problems using academic and experiential knowledge.
• Self-motivated with ability to work safely with limited supervision.
• Compute college-level math problems.
• Ability to use a computer, and proficient- to master-level expertise with Microsoft Office products.
• Ability to work on feet for 8 hours and carry loads up to 60 lbs.
• Ability to pull a cart weighing up to 80 lbs.
• Ability to use hands to finger, handle or feel, reach with hands and arms and talk or hear.
• Ability to regularly lift and/or move objects 10-60 lbs. occasionally lift and/or move objects that weigh more than 100 lbs.
• Ability to frequently stand, walk, stoop, kneel, crouch, crawl, sit, climb, and/or balance.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
• Must be fluent in English.
• Able to pass a background check.
• Able to work in the US for any employer.

Preferences

• Bachelor’s degree or higher preferred.
• Veteran-friendly / Veteran-preferred.
• US Military Commissioned & Non-Commissioned Officers preferred.
• Extensive leadership experience.
• Comfortable operating in limited-guidance situations.
• Adaptable to rapidly changing conditions.
• Highly skilled in information technology.
• Master-level proficiency with Microsoft Office programs.
• Previous experience working in a warehouse environment.

Benefits

• Fully paid, high-coverage medical, dental, and vision.
• 401(k) with company match.
• Company provided PTO.