Lead Medical Assistant - Psychiatry

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

We are currently seeking a Lead Medical Assistant - Psychiatry to assist the psychiatric and primary care providers with ensuring patients are met with quality care, well-documented treatment, and welcoming spaces. Maintains clinical areas based on infection control standards and patient flow expectations. They will sustain a line of communication with the psychiatric provider, primary care providers, and patients. During patient care, they will implement any and all quality care, infection control, and patient flow initiatives, policies, and procedures to enhance the patient experience. With this, the Lead Medical Assistant - Psychiatry will lead an assigned team of Medical Assistants in their onboarding, training, support, and coverage.

UCFS Hours of Operation: Open 8:00am - 7:00pm; Hours Vary By Day & Location

(We are also open on the 2nd and 4th Saturday of each month)

Expected Schedule: Full-Time 40 hours/week

Norwich: 80%; Griswold: 20% 

Outline of Duties and Responsibilities:

• Responsible for the onboarding, training, support, and coverage for all Medical Assistants under their Supervisory Responsibilities.
• Establishes the Medical Assistant schedules.
• Completes all performance evaluations, performance improvement plans, and additional items associated with the fulfillment of their direct reports’ job duties.
• Prepares the patients for examination by escorting patients to rooms, obtaining and recording assessment information, performing screening tests and procedures, and preparing specimens for transportation.
• Monitors patient medication intake.
• Completed medication referrals as ordered by the provider.
• Coordinate outside referrals to radiology as ordered by the provider.
• Demonstrates flexibility in the work schedule to provide the most efficient and effective support for patients and providers.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.