Under the supervision of the Clinical Supervisor of the Margot Mission Team, the Social Work Associate (SWA) works with formerly homeless individuals with mentally illness, chronic physical health issues, and/or substance abusing clients to prevent homelessness and link to appropriate outpatient services. The SWA will carry a caseload of residents from 1321 Mission and provide individual treatment including case management services, crisis intervention and 5150 assessments, substance abuse treatment, and psycho education, group treatment, community events; intake, assessment, service planning and consultation. The SWA will coordinate closely with property management staff from DISH, support service partners, Compass and Margot Team members to develop successful treatment strategies; advocacy and coordination with other agencies, families and clients; track client contacts in One System documentation, assessments, referrals and linkage; coordinate closely with hospitals and clinic medical providers and the candidate will also perform other duties as assigned. Patients typically require routine assistance, individualized treatment approach and support from a community of providers. Primary emphasis on treatment and attempt where possible to help client achieve maximum independence in the community and maximize housing retention with the use of a combination of clinical case management and advocacy. The incumbent must foster and embrace the UCSF PRIDE values and work from a clinical approach and professional orientation committed to anti-racism, equity and inclusion.
DEPARTMENT DESCRIPTION:
The Division of Citywide Case Management Programs provides comprehensive outpatient treatment to San Franciscans suffering from severe mental illness, often complicated by substance abuse and/or chronic medical conditions. The mission of the division is to help clients recover prior functioning, while reducing reliance on acute services, and facilitate transitions from ZFGH psychiatric inpatient, jails, or other institutions to the community.
The Margot Team provides mental health treatment, housing advocacy, substance abuse treatment, crisis intervention, and case management services to 120 formerly homeless clients residing in permanent, supportive housing site at 1321 Mission St, subsidized through the Dept of Homelessness and Supportive Housing, The programs mission is to help residents maintain housing and support their recovery with comprehensive clinical and case management services along with building community and fostering partnerships with property management and other supportive services providers on-site. Funding comes from the SF Department of Public Health, Human Services Agency. The incumbent needs to work collaboratively with core partners, DISH and Compass as well as community agencies and partners to ensure that tenant’s right and responsibilities are attended to, while treatment and case management needs are addressed.
DUTIES & ESSENTIAL JOB FUNCTIONS
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
65
YES
Service Provision
Provides ongoing mental health services, including psychotherapy (Individual, Group and Family), crisis intervention, clinical case management, and intensive outreach and engagement to a caseload of formerly homeless clients living in the 1321 Mission St apts, a permanent supportive housing site. Help client stabilize, maintain housing and link to longer-term ongoing mental health, substance abuse, medical services and other programs. Make clinically appropriate discharge plans and terminations.
20%
Yes
Intake, Assessment, Service Planning & Consultation
Coordinate services closely with DISH property management staff and the 1321 Mission St Team to develop successful treatment strategies. Treatment advocacy and coordination with other agencies, families and clients. Performs assessments, facilitates linkage to ongoing care and provides 5150/Crisis intervention services as needed. Screens referrals for meeting program criteria. Conducts intake of new clients, including assessment, community functioning, and service needs, when appropriate. This entails assessment of presenting problems, obtaining psychosocial history, conducting a mental status examination, and diagnosing (DSM V). Responds to unscheduled “walk in” clients, utilizing crisis intervention techniques and providing 5150 services as needed. Acts as liaison to inpatient units to facilitate referrals and service treatment.
15%
Yes
Documentation and Administration
Track client contacts, assessments, referrals and eviction. Utilize Medi-Cal billing for services. Maintains client records according to City and County and Medi-Cal requirements. Records data in client’s charts. Meet program productivity standards—averaging 80 hours per month for line-staff. Assists in processing quality improvement requests. Completes service sheets and other documentation of services in a timely fashion. Attend staff and other assigned meetings, and participates in training sessions (e.g., In-services, grand rounds). Identifies program problems and makes recommendations to supervisory and administrative staff. Other duties as assigned.
MINIMUM REQUIREMENTS:
PREFERRED:
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