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    Ugam Solutions

    Data Analytics

    Engineering Lead (AI & Automation Products)

    DGS India - Bengaluru - Manyata N1 Block, IndiaFull-timePosted 1mo ago
    All Ugam Solutions jobs

    Job description

    The purpose of this role is to lead, develop and improve teams of software engineers with various skills, so that a high-quality end product is delivered. To provide technical guidance, to support analysis and design in order to deliver products aligned to the customer’s requirements and company standards.

    Job Description:

    Job Description

    Technical Architecture & Delivery

    • Lead architecture decisions across the portfolio — schema design, API contracts, integration patterns, workflow orchestration, and when to integrate via direct API versus MCP (Model Context Protocol), weighing latency, control, security, auditability, and reusability tradeoffs

    • Hold delivery accountability — scope, timeline, quality — across all active workstreams, in partnership with the Director who owns product requirements and prioritization

    • Design and own the Postgres data schema underpinning the product (multi-table: pipeline data, access control, cost attribution, audit) — correctness and extensibility here is foundational, not incidental

    • Build and own the Claude/API integration layer: system prompt design and testing, multimodal document ingestion for XLSX, DOCX, PPTX, and PDF via reliable extraction/conversion pipelines, structured output parsing, schema validation, and fallback handling

    • Design practical automation workflows — background jobs, queues, retries, idempotency, human review points, run state, and replayable audit history for multi-step AI-assisted processes

    • Build and own third-party DSP API integrations (e.g. DV360, TTD) — OAuth flows, structured data file formats, read/write scoping by phase

    • Design and own secrets and credential management — API keys, OAuth credentials, Azure Key Vault or equivalent secrets manager; nothing in code or environment variables in source control

    • Design and own multi-tenant access control — role-based permissions, client-scoped data visibility, self-service onboarding

    • Design cost and usage attribution patterns — external API calls tagged and logged at the client and run level, feeding finance and program-level reporting as the portfolio scales

    • Review technical output against product requirements — flag when implementation doesn't match the requirement or the architecture is wrong for the problem

    Team Leadership

    • Manage a team of junior and mid-level developers based in India — hiring input, onboarding, performance, growth planning

    • Run code reviews, pairing, and technical mentoring as a standing practice, not an occasional one

    • Set and enforce engineering standards: testing discipline, data validation, AI evaluation discipline, observability, and code quality bar

    • Standardize how the team uses Claude Code — establish shared conventions, prompt/context patterns, and reusable practices so the whole team improves its delivery quality, not just you

    • Run sprint-level technical planning and unblock the team day to day; escalate cross-team blockers to the Director rather than letting them stall delivery

    Build Execution

    • Build full-stack applications end to end where needed: Python APIs (FastAPI or similar) and React/Tailwind front ends

    • Use Claude Code as a daily driver — both for personal output and as the standard tool your team is held to

    • Write tests, build data validation frameworks, and instrument observability across the pipeline, including prompt/model traces, structured-output validation, latency, cost, and failure analytics

    • Build and maintain practical evaluation harnesses for AI behavior — golden test sets, prompt/model versioning, regression checks, failure taxonomies, and release gates for higher-risk automations

    • Contribute to reusable component libraries and shared platform services that scale across clients and future portfolio products

    Location:

    Bengaluru

    Brand:

    Merkle

    Time Type:

    Full time

    Contract Type:

    Permanent

    Job details are sourced from the employer's original posting.

    Open job posting
    UG

    About the company

    Ugam Solutions

    Founded in 2000, Ugam is a leading next generation data and analytics company that helps global corporations make smarter business decisions to accelerate their digital transformation. Ugam solves essential business strategy and intelligence issues across industries through its ability to cater to complex and evolving mission critical needs of its customers. It provides solutions for leading B2B (Manufacturers, Distributors, Market Research firms and Consulting companies) and B2C companies (Retailers and Consumer brands), which include: Retail Analytics - Comprehensive set of solutions – leveraging transaction data, competitive intelligence, shopper intent signals, third party data, advanced analytics, and machine learning – that help Retailers, CPG Brands, Manufacturers, and B2B Distributors make key decisions around Category Performance, Pricing & Revenue management, Optimizing Marketing Spend, Improving Conversion, Reducing Customer churn and many more Digital Product Content Solutions - Deep content intelligence to identify gaps in customer experience, services to help bridge those gaps and analytics to improve customer experience and conversion Survey Analytics - Suite of survey analytics techniques and capabilities to uncover insights on markets, customers, employees, in various industries across the globe Technology Implementation and Data Engineering – Services that help clients choose, implement, transition, integrate and manage market research, customer insight, customer experience, employee experience platforms and business intelligence tools to maximize ROI on technology investments. Engineering solutions to support customers’ product development team to maintain, enhance and create new consumer and market insights products Ugam’s unique managed services offering combines a proprietary big data technology platform on cutting edge AI / ML along with human judgement to empower clients to make decisions that improve their business. Industry has recognized Ugam as a “Vertical specialist” which clearly differentiates it against other market participants. Ugam has expanded its global footprint over the years. We have 5 offices in India, 1 office in Australia and 5 offices in the U.S. 4 of the top 10 U.S. online retailers, many of the world’s largest brands and online marketplaces, and 10 of the top 25 market research firms work with us because of our ability to deliver high-quality insights with unmatched customer experience. Our expertise is also recognized by leading industry publications and trade bodies : Recognized as ‘Vertical Specialists’ in Forrester’s Vendor Landscape: Customer Analytics Service Providers Report. Listed in Forrester’s June 2017 report, The Insights Services Directory, Q2 2017 Recognized for our ‘Price Intelligence and Optimization’ in Gartner’s Market Guide for Unified Price, Promotion and Markdown Optimization Appliances. Won IMC Digital Technology Award in the ‘Emerging Technologies’ category. Recognized as ‘Vertical Specialists’ in Forrester’s Vendor Landscape: Insights Services Providers, Report Refer reference material- ebooks and case studies. Our offices across India and US

    View all Ugam Solutions jobs
    Industry
    Data Analytics
    Founded
    2000
    Open roles
    10

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