Bank Support Worker (Recovery)
Linwood House, Barnsley
£12.71 per hour
Flexible shifts on a zero-hours contract
Are you passionate about supporting people on their journey to recovery? Join the UK’s leading Alcohol & Drug Rehab provider and be part of a team dedicated to delivering high-quality, person-centred care. At UKAT, we believe that anyone facing challenges with addiction and mental health can recover and reach their full potential.
About the Role
As a Bank Support Worker at Linwood House, you’ll provide vital care and assistance to our clients and working as part of a dedicated team, you’ll help create a safe, structured, and supportive environment that fosters recovery.
Why Join UKAT?
- Blue Light Card – Access exclusive discounts at top retailers.
- Training & Development – Ongoing learning opportunities to enhance your skills..
- Free On-site Parking – Hassle-free parking for all staff.
- Employee Appreciation Days – Recognition and prizes for your contributions.
Our Core Values:
At the heart of everything we do are our four core values:
- Understanding – listening, empathising, and responding to individual needs.
- Kindness – treating everyone with dignity, respect, and compassion.
- Accountability – taking responsibility for our actions and maintaining high standards.
- Teamwork – working collaboratively to achieve the best outcomes for our clients.
Key Responsibilities
- Provide practical and emotional support to clients, guiding them towards an abstinent lifestyle.
- Assist therapists in risk management planning and reviews.
- Ensure clients follow programme guidelines and support investigations into any breaches, including substance testing.
- Complete client intakes, assessments, and discharges efficiently.
- Maintain accurate records and update client databases.
- Coordinate transfers and referrals between agencies and support services.
- Assist clients with medication reminders and conduct audits.
- Help individuals develop recovery plans tailored to their needs.
- Support clients with external appointments, providing transport assistance where necessary.
- Assist with life skills development, including housing, benefits, and daily living support.
What We’re Looking For
Desirable skills & experience:
- NVQ Level 2 in Health & Social Care (or equivalent).
- Strong organisational and time management skills.
- Clear verbal and written communication at all levels.
- Ability to work independently and as part of a team.
- Proficiency in Word, Outlook, and Excel.
- Excellent listening skills with an empathetic approach.
- Strong negotiation and boundary-setting abilities.
- A calm, non-judgmental attitude, even under pressure.
- Good customer service skills.
What to Expect from Our Recruitment Process:
- If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further.
- You’ll then be invited for a face-to-face or virtual interview following a successful phone call.
- After the interview, we’ll inform you of the outcome within 5 - 7 working days.
We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all
If you’re looking for a flexible, rewarding role where you can make a real impact on people’s lives, we’d love to hear from you!
Apply today and be part of a team that’s changing lives.
