Waking Nights Support Worker - Primrose Lodge

Waking Night Support Worker – Primrose Lodge (Addiction Recovery)
Location: Guildford

Pay rate: £12.71 per hour

Hours: 7:00 PM – 7:30 AM | Average 43.75 hours per week
Working pattern: Week 1 – 3 nights, Week 2 – 4 nights (rolling rota)

Are you passionate about making a real difference in people’s lives? Do you thrive during the night and want to be part of a dedicated team supporting individuals on their journey to recovery?

Primrose Lodge, part of the UK Addiction Treatment Group (UKAT), is seeking a compassionate and reliable Waking Night Support Worker to join our team in Guildford. This is a vital role that helps provide stability, safety, and emotional support to our residents during overnight hours.

Our Core Values:

At the heart of everything we do are our four core values:

• Understanding – listening, empathising, and responding to individual needs.
• Kindness – treating everyone with dignity, respect, and compassion.
• Accountability – taking responsibility for our actions and maintaining high standards.
• Teamwork – working collaboratively to achieve the best outcomes for our clients.

What you’ll do:

• Provide a reassuring presence and emotional support to clients overnight
• Conduct regular wellbeing checks and respond to client needs promptly
• Complete detailed handovers and maintain accurate records and logs
• Carry out security and health & safety checks throughout the night
• Work closely with the day team to ensure continuity of care

Working Hours:

• 7:00 PM to 7:30 AM
• Rolling rota: 3 nights one week, 4 nights the following week
• Average of 43.75 hours per week

What we’re looking for:

• Experience working in a support or care setting is desirable but not essential – we provide full training
• Someone calm, empathetic, and resilient, especially in crisis situations
• Strong communication and teamwork skills
• A commitment to promoting dignity, respect, and recovery

The benefits of being a Waking Night Support Worker in the team:

• Supportive PDP
• Training and development opportunities
• Company pension scheme
• On-site parking
• Blue Light Card- discounts at thousands of retailers
• Long Service Recognition – We recognise and reward your continued commitment to UKAT, with long-service awards at 5, 10 and 20 years.

Why join UKAT?

• Make a real impact in a supportive, purpose-driven organisation
• Comprehensive induction and ongoing training
• Opportunities for progression within the wider UKAT group
• Employee wellbeing initiatives and support

If you’re ready to bring comfort, care, and safety to those in recovery – when they need it most, we’d love to hear from you.

Apply today and help change lives overnight.