Guest Services Reception Host & Concierge (Permanent)
Key Responsibilities:
- Welcome and assist clients, guests, and staff upon arrival.
- Adhere to security procedures, including issuing passes and maintaining the visitor book.
- Answer and direct incoming calls efficiently.
- Manage and distribute incoming mail and handle outgoing mail processes.
- Receive and notify staff of package deliveries promptly.
- Coordinate courier collections and other delivery services.
- Maintain a clean and organised reception area.
- Provide administrative support as needed.
- Cover reception duties at other locations as required.
- Any tasks or responsibilities as requested by management within the scope of the position.
Knowledge and Skills:
- Proven experience as a receptionist.
- Experience with switchboard operations.
- Proficient in Microsoft Office and Internet usage.
- Familiarity with operating various office machines.
- Formal qualifications relevant to the role are desirable.
