A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Responsibilities
- Conduct independent factory inspections, certification audits and field evaluations in accordance with applicable standards and internal procedures.
- Verify products, components, materials, certification markings and labels against approved technical and certification requirements.
- Review production records, technical documentation, traceability systems, previous inspection findings and corrective actions.
- Examine test and measurement equipment, including calibration records, and witness product testing where required.
- Select product samples for testing and prepare accurate inspection, audit and non-conformance reports.
- Evaluate products, systems and manufacturing processes to determine continued compliance with applicable product safety and certification standards.
- Manage inspection schedules and assigned projects independently, ensuring timely completion and high-quality service delivery.
- Provide technical guidance to customers throughout the product certification lifecycle, including new product introductions, manufacturing changes and ongoing certification requirements.
- Build strong relationships with manufacturers and customers, serving as a trusted technical point of contact.
- Partner closely with Engineering, Customer Service, Sales and other internal teams to resolve technical or administrative issues and deliver a seamless customer experience.
- Identify customer needs and appropriately introduce relevant services and solutions that may support their business and compliance requirements.
- Conduct inspections across specialized or complex product categories, which may include circuit breakers, wire and cable, signs, industrial control panels and quality management systems.
- Share technical expertise and support the development and training of other Field Engineers in inspection techniques, specialized competencies and quality assurance practices.
- Maintain the integrity of certification marks and comply with all applicable ethical, safety, security and business conduct requirements.
Qualifications
- Bachelor’s degree in Electrical/Electronic Engineering or a related engineering discipline.
- 5–8 years of relevant experience in product safety, certification, testing, inspection, quality assurance, manufacturing or a related technical environment.
- Strong electrical/electronic foundation with good mechanical and technical aptitude.
- Ability to read and interpret electrical schematics, technical drawings and product specifications.
- Practical knowledge of electrical test and measurement equipment such as voltmeters, ammeters, dielectric withstand testers and ground continuity testers.
- Knowledge of ISO 9001, quality management systems or internal auditing is an advantage.
- Strong analytical, problem-solving, written and verbal communication skills.
- Confident working directly with customers in a technical and consultative environment.
- Commercial awareness and an interest in understanding customer needs and identifying opportunities for additional services.
- Ability to work independently, manage multiple assignments and meet deadlines.
- Valid driving licence with a good driving record, where applicable.
- Willingness and ability to travel extensively to customer and manufacturing locations.
