As the Area Manager at Doka Canada, you are responsible for leading the sales/revenue performance and strategic growth for Ontario. Reporting to the Regional Director, East you oversee a team of Account Managers and Pre-Construction Technical Manager (Broadbased) who work together to deliver profitable revenue growth, exceptional customer experience, and sustainable market expansion.
You are both a strategist and an operator, translating Doka’s regional priorities into actionable plans that drive results. You lead customer engagement, opportunity management, and commercial decision-making while ensuring collaboration with Technical, Operations, Commercial teams. The Area Manager plays a pivotal role in shaping Doka’s presence in the market, ensuring customer needs are met with integrity, precision, and value.
Key Responsibilities:
- Lead, coach, and develop Account Managers and Sales Application Manager to achieve annual revenue, margin, and collection goals.
- Translate regional business objectives into local sales strategies, ensuring consistent and measurable commercial performance.
- Build and maintain strong relationships with key clients, decision-makers, and industry stakeholders to strengthen Doka’s brand and customer loyalty.
- Oversee all commercial activities within the area, including pipeline management, pricing strategy, and opportunity prioritization to ensure profitability and growth.
- Partner closely with Technical and Operations teams to align customer expectations with design, delivery, and service capabilities.
- Drive commercial discipline through effective use of CRM systems, accurate forecasting, and proactive pipeline management.
- Review and approve major proposals and contracts, ensuring technical and commercial accuracy, proper risk assessment, and compliance with Doka policies.
- Monitor market trends, competitive movements, and customer feedback to identify new opportunities and inform regional strategy.
- Ensure strong cash flow management through active involvement in collection activities, credit reviews and resolution of customer disputes.
- Championing a customer-first mindset across functions, ensuring responsiveness, solution orientation, and service excellence in every interaction.
- Foster collaboration and alignment across functions, ensuring seamless project execution from concept through completion.
- Represent Doka Canada at key customer events, trade shows, and regional business forums to promote the company’s expertise and strengthen brand visibility.
- Promote and reinforce Doka’s safety culture, ensuring that all commercial activities align with corporate values, policies, and ethical standards.
- Promote Doka’s E-Commerce strategy
- Post-secondary education in Business, Engineering, or Construction Management.
- Minimum 7-10 years of progressive experience in B2B sales or account management, preferably in construction, engineering, or industrial sectors.
- At least 3-5 years of leadership experience managing sales, technical sales, or account management teams.
- Proven ability to deliver revenue growth, margin improvement, and effective territory management.
- Strong knowledge of formwork, shoring, or construction solution preferred.
- Experience collaborating cross-functionally with Operations, Technical, and Project Management teams.
- Proficiency in CRM system and Microsoft Office Suite.
- Strong negotiation, financial acumen, and communication skills.
- Demonstrated ability to lead change and drive accountability through data, insight, and coaching.
Characteristics for Success:
- Strategic Business Leader: Balances short-term sales execution with long-term regional growth planning.
- Customer Advocate: Builds trust and loyalty by ensuring Doka delivers value, reliability, and partnership in every project.
- People Developer: Coaches and empower team members to achieve performance excellence through accountability and clarity.
- Commercially Disciplined: Manages margins, risk, and collections with precision, ensuring profitable and sustainable growth.
- Collaborative Integrator: Connects Sales, Technical, and Operations teams to deliver unified, customer-focused solutions.
- Market Insightful: competitive intelligence and customer feedback to adjust strategy and capture new opportunities.
- Results-Orientated: Sets clear expectations, tracks progress and drives consistent performance against targets.
- Role Model: Demonstrates professionalism, integrity, and Doka’s guiding principles of trust, collaboration, and continuous improvement.
This posting is for an existing vacancy. The Company may use AI‑enabled tools to support certain aspects of the recruitment process; however, all hiring decisions are made by human decision‑makers.
Doka Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment and selection process, please contact [email protected]. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
