The Station Manager leads daily operations of Unilode’s Part 145 Repair Station, ensuring aircraft component maintenance meets applicable regulatory approvals, OEM instructions, customer requirements and internal standards. The role is accountable for safe, high-quality maintenance, efficient operations and station profitability.
The role coordinates staffing, workflow, materials and equipment to meet customer turnaround times, quality expectations and budget targets. It champions safety, develops the team and identifies operational improvements and external revenue opportunities within approved station capabilities.
Key Responsibilities
Part 145 Repair Station Operations
Ensure Accountability, Drives results, Customer Focus
- Manage daily aircraft component maintenance activity, ensuring work is performed within the station’s approved scope and in accordance with applicable CASA, FAA and EASA requirements, OEM instructions and customer standards.
- Plan and coordinate repair schedules, work allocation and production priorities to achieve agreed turnaround times, quality standards and service commitments.
- Oversee repair quotations, job estimates, work records and release documentation, ensuring accuracy, traceability and timely customer communication.
- Maintain adequate approved materials, spares, serviceable tooling and equipment, escalating shortages or constraints that could affect safe and timely delivery.
Safety Management, Quality & Regulatory Compliance
Ensure Accountability, Courage, Business Insights
- Lead station-level implementation of Unilode’s Safety Management System (SMS), promoting hazard reporting, risk awareness and safe working practices.
- Embed a quality-driven culture and ensure findings from compliance monitoring, audits and incidents are investigated, addressed and followed through.
- Maintain effective station processes, training and authorisation records to support regulatory compliance, operational readiness and audit requirements.
- Identify and escalate safety, airworthiness, regulatory or customer compliance concerns, stopping or restricting work where required by established procedures.
Operational Performance, Resources & Financial Management
Financial Acumen, Drives results, Action Orientated
- Deliver approved station budgets and operational KPIs, monitoring labour utilisation, throughput, turnaround times, productivity, costs and performance trends.
- Lead manpower and capacity planning, balancing customer demand, employee capability, leave and shift coverage with safe and efficient production.
- Coordinate materials, parts, supplies, tooling and maintenance resources to minimise avoidable delays and support effective workflow.
- Identify practical opportunities to improve cost efficiency, resource utilisation and station profitability without compromising safety or quality.
Customer Relationships & External Revenue Growth
Customer Focus, Collaborate, Business Insights
- Maintain productive relationships with airline customers, operators, suppliers and other stakeholders, resolving service issues and communicating station capacity and commitments.
- Source external revenue growth opportunities by identifying and developing repair-station business with airlines and third-party customers within approved capabilities.
- Support preparation of commercially sound quotations and customer proposals, coordinating with relevant commercial and finance colleagues as required.
Team Leadership & Continuous Improvement
Develop Talent, Collaborate, Courage, Action Orientated
- Manage recruitment, performance, development and staffing levels, setting clear expectations and fostering a collaborative and accountable station team.
- Ensure employee competency, training and required Unilode or regulatory authorisations are current and appropriate for assigned duties.
- Use customer feedback and performance data to improve maintenance workflows, work-order controls, inventory processes and communication between functions.
- Maintain compliance with applicable employment, workplace safety and company requirements, addressing operational issues and implementing sustainable corrective actions.
Our Values in Action
- Be humble and curious: Seeks feedback from technicians and customers and uses safety, quality and performance information to improve repair-station practices.
- Inspire, empower and prosper: Builds technical capability, develops supervisors and technicians, and encourages ownership of safe, high-quality maintenance.
- Team up to be better: Connects production, quality, supply chain and customer teams to meet repair commitments and resolve constraints.
- Be passionate about our customers: Delivers dependable repair quality, clear communication and turnaround times aligned with customer commitments.
- Take ownership and get things done: Acts promptly on safety and compliance matters, operational obstacles and service commitments.
- Be eager to win: Improves efficiency, protects station profitability and pursues appropriate external maintenance revenue opportunities.
- Build a better future: Strengthens safety, employee capability, process consistency and sustainable use of station resources.
The Small Print
The Station Manager must provide visible operational leadership and sound judgement, keeping safety, airworthiness and quality as priorities. The role requires effective coordination of people, resources, customer commitments and financial performance within approved capabilities.
This description is not exhaustive. Duties may evolve with operational needs, regulatory requirements and Unilode priorities, subject to applicable approvals, company policies and delegated authority
