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    UN

    United Ag & Turf NE

    Agriculture

    Service Writer

    Raynham, United StatesOn-SiteFull-timePosted 2mo ago
    All United Ag & Turf NE jobs

    Job description

    Who We Are

    United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.

    United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.

    What You’ll Get

    • Bonus Program
    • Training through John Deere University
    • A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
    • Referral Bonus
    • Earned PTO
    • Employee Assistance Program
    • Paid Company holidays
    • Company Paid Life Insurance
    • Great Work/Life Balance
    • Opportunities for advancement
    • A chance to work for the best in the business

    Job Type: Full Time

    Schedule: Monday – Friday 1st shift – Saturdays as needed

    United Ag & Turf NE is looking for a Service Writer. This position is responsible for assisting the Service Department with customer service needs, opening & closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions.

    What You’ll Do

    • Advise customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine
    • Assist in the appraisal and quotes of repair work coming into the shop and discuss with the Service Manager the service required, both in parts and labor
    • Schedule shop assignments, field service work, and truck requirements for pickup and delivery of equipment
    • Process warranty claims
    • Establish or adjust work procedures to meet schedules and deadlines.
    • Opening and closing of work orders to ensure timely closing to meet company goals
    • Supervises all shop activities when the Service Manager is away from branch
    • Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set
    • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service

    Job details are sourced from the employer's original posting.

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    About the company

    United Ag & Turf NE

    United Ag & Turf NE is a John Deere Dealership serving customers in commercial, construction, agricultural, and consumer industries across the Northeast. They focus on providing exceptional customer service in parts, sales, and service.

    View all United Ag & Turf NE jobs
    Industry
    Agriculture
    Open roles
    101

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