New Members Service Representative

The New Member Service Representative supports the intake process for new members by ensuring they complete all necessary classes and documentation.

Ministry Area/Department

Fellowship

Position

New Members Service Representative

Accountable To

New Members Care Director

Ministry Target

New Members

Position Is

Volunteer

Position May Be Filled By

Church Member

Minimum Maturity Level

Maturing Christian, Tither

Spiritual Gifts

Administration, Hospitality, Helps

Talents or Abilities Desired

Strong organizational skills, attention to detail, ability to handle multiple tasks, resourcefulness, clear communication

Best Personality Traits

Friendly, approachable, helpful, efficient, detail-oriented, and patient

Passion For

Serving others and helping new members feel welcomed and supported during their journey of church membership.

Length of Service Commitment

1 year

Anticipated Time Commitments:

1. Doing ministry/preparing for ministry: 8 hours per week

2. Participating in meetings/training: 1-2 hours a month

Responsibilities/Duties:

1. Support the intake process of new members, guiding them through necessary steps to officially join the church.

2. Ensure new member candidates complete their required classes, both online and in-person with the pastor.

3. Document all communication, contact, and questions from new member candidates, ensuring thorough follow-up.

3. Serve as a resource for new member candidates, answering questions and providing information about church services, programs, and membership requirements.

4.Be visible and accessible to new members, representing UCFM's core values and membership expectations at all times.

5.Coordinate with the New Member Counselor and other ministry staff to facilitate a smooth process for new members.

6. Assist with tracking the completion of membership-related tasks to confirm all required steps are followed.

7. Provide ongoing support for new members during their initial integration period at UCFM.