V.I.P. Team Leader

UCFM VIP Team Leader

The VIP (Very Impressive People) team leader will ensure that every person entering the church as a guest or visitor is greeted and that visitors are aided as appropriate so that everyone feels important and welcome and is able to find his or her desired information and or destination easily.

Ministry Area/Department

Hospitality

Position

VIP Team Leader

Accountable To

Director of Visitor Experience

Ministry Target

Visitors and guests

Position Is

Volunteer

Position May Be Filled By

Church member

Minimum Maturity Level

New, growing Christian

Spiritual Gifts

Serving • Exhortation • Administration

Talents or Abilities Desired

Comfortable talking to and greeting guests • Ability to give good directions regarding church facilities • Customer Service Oriented

• Problem Solver

Best Personality Traits

Hospitable • Outgoing • Sensitive to needs and feelings of others • Friendly • Dependable-expresser

Passion For

Making people feel welcome

Length of Service Commitment

One year minimum

Anticipated Time Commitments

1.    Doing ministry/preparing for ministry: 1 hour a week

2.    Participating in meetings/training: minimal, as needed for visitor reception

Responsibilities/Duties

1.    Greet and welcome visitors and guests as part of the order of service for 8am and/or 11am worship service

2.    Lead at the VIP welcome reception; assisting visitors to reception area

3.    Lead during visitor reception by greeting all visitors prior to the meet and greet with Pastor/First Lady Ellis

4.    Make sure the welcome center is stocked with information about the church’s ministries, tracts, a map of the church, etc.

5.    Collect visitor information cards; disseminate special gift to visitors

6.    Record visitor count and inventory refreshments

7.    Adhere to Director receiving cards and visitor count

8.    Have knowledge of events, classes, etc. at the church and church facilities

9.    Dress appropriately adhering to any specific attire for VIP team members