V.I.P. Team Member

UCFM VIP Team Member

The VIP (Very Impressive People) team member will ensure that every person entering the church as a guest or visitor is greeted and that visitors are offered assistance as appropriate so that everyone feels important and welcome and is able to find his or her desired information and or destination easily.

Ministry Area/Department

Hospitality

Position

VIP Team Member

Accountable To

Director of Visitor Experience

Ministry Target

Visitors and guests

Position Is

Volunteer

Position May Be Filled By

Church member

Minimum Maturity Level

New, growing Christian

Spiritual Gifts

Serving • Exhortation • Administration

Talents or Abilities Desired

Comfortable talking to and greeting guests • Ability to give good directions regarding church facilities • Customer Service Oriented

• Problem Solver

Best Personality Traits

Hospitable • Outgoing • Sensitive to needs and feelings of others • Friendly • Dependable-expresser

Passion For

Making people feel welcome

Length of Service Commitment

One year minimum

Anticipated Time Commitments

1.    Doing ministry/preparing for ministry: 1 hour a week

2.    Participating in meetings/training: minimal, as needed for visitor reception

Responsibilities/Duties

1.    Greet and welcome visitors and guests

2.    Ensure visitors get to their desired destination.

3.    Introduce visitors to church staff, teachers and members of similar age when possible.

5.    Serve at the VIP welcome center

6.    Make sure the welcome center is stocked with information about the church’s ministries, tracts, a map of the church, etc.

7.    Assist and facilitate during visitor reception, minimum 2 Sundays per month

8.   Have knowledge of events, classes, etc. at the church and church facilities

9.   Dress appropriately adhering to any specific attire for VIP team members