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    UN

    United Way of Central Alabama, Inc.

    Non-profit

    Case Manager, Community Initiatives & Programs

    Birmingham, United StatesOn-SiteFull-time2+ yrs experiencePosted Yesterday
    All United Way of Central Alabama, Inc. jobs

    Job description

    Help change lives in our community every day! Join our team to connect individuals and families with critical resources, financial assistance, and support when they need it most.

    Job Description

    Position will provide general case management, resource assistance, and process temporary financial assistance payments to Community Initiatives & Programs clients. Represent UWCA at outreach events to promote CI&P programs.

    Responsibilities

    • Provide case management, resource navigation, and referrals to clients referred by Community Initiatives and Programs, community partners, and other UWCA departments.
    • Assist with special initiatives, emerging community needs and short-term projects requiring case management or client support.
    • Assess client needs and screen temporary financial assistance requests for eligibility.
    • Support and assist with TFA processing for the UWCA Employee Assistance Program.
    • Process POs for TFA payment timely and efficiently.Provide backup support to 2-1-1 call center, providing excellent customer service and accurate information and referral to individuals seeking community resources.
    • Document assistance in Client Management System timely and accurately.Provide community outreach for Community Initiatives programs.
    • Comply with special project guidelines and contracts.Participation in Community Initiatives’ Continuous Quality Improvement Plan.
    • Other duties as assigned.

    Qualifications

    Knowledge & Skills

    Work experience in a social service environment and working knowledge of community programs

    Ability to work effectively with people and organizations

    Experience working with culturally diverse populations Demonstrated ability to exhibit non-judgmental attitude toward persons with different ways of addressing life challenges

    Data enter experience

    Microsoft Office experience

    Education/Experience

    Social Work or related degree in a human services field

    2 years’ case management experience preferred

    Requirements

    Valid Alabama driver’s license

    Reliable transportation

    Proof of automobile insurance commensurate with State law

    Background checks to include but not limited to criminal record, drug screen, and TB test

    Normal office environment

    Must meet and maintain eligibility requirements to be insured by UWCA’s insurance

    United Way of Central Alabama Mission & Core Values

    Mission: To increase the organized capacity of people to care for one another and to improve their community.

    Core Values

    • Put People First: Respect every person, value employees, foster inclusion, serve others, and lead by example.
    • Serve the Community: Understand and meet community needs while making the community better through our work.
    • Do the Right Thing: Act with integrity, honesty, transparency, accountability, and a commitment to excellence.
    • Be Collaborative: Build strong teams and trusted partnerships, work strategically, and unite around shared goals and measures of success.

    Job details are sourced from the employer's original posting.

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    About the company

    United Way of Central Alabama, Inc.

    United Way of Central Alabama is a non-profit organization that works to improve the lives of people in Central Alabama through community-based programs and services.

    View all United Way of Central Alabama, Inc. jobs
    Industry
    Non-profit
    Open roles
    21

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