Shipping ande Recieving Coordinator

Position Purpose:

The primary purpose of this role is to facilitate the shipping and receiving activities for the facility. This position is responsible for the creation of bills of Lading, checking in inbound and outbound trucks, answering phone calls, data entry and record keeping. This individual must be able to lead, coordinate and prioritize operation tasks as directed.

Shipping and Receiving Coordinator Job Responsibilities:

· Provide administrative and clerical support for transportation operations

· Scheduling inbound and outbound trucks

· Accurately maintaining the bill of lading and other shipping and receiving records

· Coordination and communication with dock employees regarding product

· Accurately tracking product inventory

· Assists with record maintenance and filing

· Verify inventory is scanned in multiple systems including ERP and WMS, accurately inbound and outbound with HPP and Cold storage

· Creates picks properly with no errors

· Promptly closing the week on Monday

· Handle any minor tasks related to the duties of the position

· Coordinates dock activities, including checking in truck drivers

Customer Solutions Specialist Qualifications / Skills:

· Extensive knowledge of Supply Chain and Sales with the ability to quickly build and foster relationships at all levels

· Prior experience in customer service roles

· Strong ability to facilitate a cross-functional team in pursuit of common goals and objectives

· Ability to ensure appropriate people are involved at the customer level

· Strong verbal and written communication skills

· Able to prioritize and juggle multiple demands

· Experience in managing multiple competing priorities

· Artful ability to professionally handle issues/opportunities

· Strong analytical skills with attention to details

· Communication Skills: Excellent written and verbal communication skills  

· Problem-Solving Skills: Ability to identify and resolve customer issues efficiently

· Technical Skills: Proficiency in using systems and other relevant tools

· Product Knowledge: A good understanding of the company's products or services

· Adaptability: Willingness to learn and adapt to new technologies and processes.

· PC proficiency

Education, Experience, and Licensing Requirements:

· Bachelor’s degree in business, supply chain or related field

· Previous supply chain, customer service experience preferred

Major tasks, responsibilities, and key accountabilities:

· Single point of customer for all operational requirements for the customer

· Identification of issues and ensures timely and accurate resolution of them

· Acts as voice of the customer into the operations within the company

· Translates supply chain efficiency into customer satisfaction enabling long term growth

· Regularly engages with internal operational teams, external business development teams and the customer

Additional Responsibilities:

· N/A

Travel Required:

· Occasional customer visits as appropriate

Preferred Qualifications:

· Bachelor's degree

· Relevant experience

· Industry Experience

Qualifications:

· Bachelor's degree

· Relevant experience

· Certifications

· Industry Experience

· Required education and experience based on requirements that are job-related and business necessity

Working Conditions

· This role operates in a wet and cold/refrigerated environment (around 35 degrees F) located within a manufacturing, warehousing, and production type facility. Must be able to withstand cold temperatures for extended periods

· This is largely a static role with standing; however, the ability to perform repetitive bending and standing up is also required. This would require the ability to lift 10-35 lbs. repetitively and up to 45 lbs. occasionally. Depending on the area, must also be able to push/pull up to 250 lbs. on rollers occasionally

· Must be able to physically walk the production floor having a hands-on approach with problem solving

· Hourly Employees: Universal Pure facilities may process, pack, and store products containing allergenic food ingredients as referenced by FDA, team members who may come in direct contact, must be able to work with these ingredients.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Universal Pure Is an Equal Employment Opportunity Employer