Safety and Security Ambassador

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Closing Date:

08/24/2027

Type of Position:

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

OPS | Hospitality Svc PA Health Screeners

Department's Website:

Summary of Job Duties:

Reports to the Supervisor of Safety and Security and provide staffing for the multiple family hospitality, safety and security services provided by the Department. Safety and Security Ambassadors services include Hospital Information Desks, ICU Waiting Room Desks, NICU desk, PRI Information Desks, 2nd floor OR waiting room, Cart Drivers, Discharge Lobby Desk, Outside Greeters, One Day Surgery Desk, WPRCI after-hours desk, emergency department, outpatient center desk, a Concierge, and Ambassadors at all entrance points to the various buildings on campus. Safety and Security Ambassadors will monitor their working areas for safety and security concerns and report those concerns to their supervisor or the UAMS Police Department.

Qualifications:

• High School, GED, or formal educational equivalent
• Experience in Security and/or a Hospitality role in a customer service role.
• Must be at least 18 years of age.
• Ability to understand and follow basic instructions and guidelines.
• Excellent interpersonal and communication skill
• Strong customer service skills
• Computer proficiency is required.
• Perform work safely, following all company policies and procedures
• Monitor work area for safety and security concerns.

Additional Information:

Customer Service:​

Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:

Yes