Education: Bachelor’s degree from an accredited college or university.
Experience: Two (2) years of professional experience working with students in a university setting in advising, recruitment, marketing, or student services.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of living or working in a cross-cultural environment.
Skill in oral and written communication.
Skill in the use of Microsoft Office and Google Suite products.
Skill in providing high-quality, responsive customer service.
Skill in delivering presentations to various audiences.
Ability to respond to the needs of students.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to maintain accuracy and attention to detail while handling high volumes of inquiries, communications, and administrative processes.
Preferences:
Experience with TerraDotta or other Education Abroad management software
Proficiency in a foreign language
Knowledge of academic and international programs.
Ability to synthesize, distill, and translate complex information into clear, accessible guidance.
Strong presentation and facilitation skills, with the ability to lead individual and group conversations.
Demonstrated ability to navigate ambiguity and complexity, exercise independent judgment, and develop solutions when established processes or predetermined answers are not available.
Sound judgment and discretion in interpreting policies, assessing individual circumstances, making decisions, and determining when to consult or escalate an issue.
Demonstrated planning and organizational skills to establish goal, manage assignments and competing priorities with a high level of attention to detail, follow through to successful completion.
Experience collecting, analyzing, and interpreting data to inform actions, process improvements, or decision-making.
Demonstrated ability to build collaborative relationships and work effectively with stakeholders.
Demonstrated commitment to student success and collegial team support, with a service-oriented approach and willingness to contribute to a positive and collaborative work environment.
Required Application Materials: Cover Letter, Resume, References
Best Consideration Date: October 5, 2026
Posting Close Date: October 5, 2026
Open Until Filled: Yes
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
For more information on Regular Exempt benefits, select this link.
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
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The Applied Research Laboratory for Intelligence & Security (ARLIS) at the University of Maryland is a University-Affiliated Research Center (UARC) dedicated to advancing research, innovation, and technology transition to improve decision making for U.S. national security.